Paul K.
Nice site, good products, but communication with customer care leaves something to be desired...
I purchased a Spicher Vinyl Floor Mat from Rosenberry Rooms about two months ago. Only after I placed my order was I told that the turnaround time was 5 to 6 weeks. I emailed after six weeks and was promised my order would ship the next day and they would provide the tracking info. It took another week of harassing them with emails before they finally sent me the tracking number. The product arrived and is excellent. They are a middle-man for Spicher though. You can't seem to buy directly from Spicher. The communication aspect was a big disappointment. I had to be very pro-active to get the updates I needed. They did give me a 20% discount when I placed my order. And ultimately, I did receive my product. .