Rebecca P.
Excellent customer service - made everything right!
This company has excellent customer service. When I had an issue with the charging bank, I contacted them and they sent clear instructions with some problem-solving and then next steps. Since the charging bank was still not working (and the device was still under warranty), they sent a replacement (same model and color, thanks!) very quickly (within a couple days). It was new and works great. Thanks again!
Response from RORRYSep 21, 2026
Dear Rebecca, Thank you for taking the time to share this wonderful feedback. We're sorry you had an issue with your charging bank, but we're very glad our team could provide clear troubleshooting steps and quickly arrange a warranty replacement. It's great to know the replacement arrived in the same model and color and is working perfectly for you. We really appreciate your kind words and your support. If there's anything else we can help with, please don't hesitate to reach out. Best regards, Rorry


