root + springReviews of rootandspring.com

It always fast shipping and the best products

I love buying the herbal soup packs and tea packs from here. Each pack arrives with an information card explaining how to prepare the soup/tea, as well as the health benefits of each ingredient. They are always premium quality. Ordering online is easy and I get my shipment quickly. So happy that I found this company!

I am a long-time customer from Romania and have been purchasing from your company for many years. Recently, I tried to place a new order, but I discovered that you no longer ship to Europe. I sent two emails requesting clarification. In your first reply, you mentioned that you had changed the website and that there were some issues, but my previous orders no longer appear in my user account. In your second reply, the tone was curt and unprofessional: “Now what problems do you have!”. Considering that I have been a loyal customer, I find this behavior inappropriate and, in context, even offensive, with a hint of discrimination.

They took the money and i did not receive anything, at the checkout payment they took the money but no redirect or continue happened. I have no order in the system or anything. I checked the bank app and they took the money for that order. I tried to contact the help but they can't help me because i don't have a order number.

I had a problem with my order. There's hard bits of sediment floating in the liquid, and an encrustation on the base which doesn't look right and is different to when I've ordered this previously. I reached out to customer support over a week ago and haven't heard anything back. hey say they will reply in 24-48 hours so I guess they're not interested. I'll order from elsewhere in future.

Products were sent expediently. Thank you!

You do apply, and wait like an hour, and you’ll enjoy for an hour or more, the delay… Learn not to apply to much! May the joy be with you

Everything was great and I love all my products! I'm happy that I can get them all in 1 shopping trip!