roomvu.comReviews of roomvu.com

I did not use the service. I called on September 4th and emailed about the fraudulent charge and asked for a refund and repeated I did not want to do business with them I also emailed support which they require you to do to unsubscribe to a service I never subscribed to. They have never refunded my money, and they still have me as a subscriber. And yes, they will refund my money as long as I take down my reviews. Obviously, strings attached. In all my years of business I have never come across a company so desperate to get business that they subscribe clients fraudulently and make it impossible to reclaim funds or get unsubscribed. Why is American letting this kind of business to even operate here. So thankful that the FTC is enacting new rules to make it mandatory to unsubscribe to service with just a click. However, unscrupulous companies like this one will probably violate this order and continue their deceptive trade practices. Like my dad used to say "When people show you who they are, Believe Them. Copy of their email again saying they will refund money if I remove my review. It’s a shake down. Dear Diana, Thank you for your message. I would like to confirm that your subscription has already been canceled. While you are not eligible for a refund according to our policy, we are willing to make an exception in your case as a gesture of goodwill. Your refund is just one click away, and if you kindly agree to consider the matter resolved and remove the negative reviews, we will proceed immediately. Please let me know if you have any other concerns, and we will do our best to assist you further. Looking forward to your confirmation. Best regards, Yavar Customer Support Manager Roomvu

The videos they post on your behalf are good, but brought me zero business. My huge issue with the company is the lack of transparency. There is no place on their website where I can see when my subscription is over. There is no place on their website to cancel the subscription!!! I have NOT AUTHORIZED them to automatically renew subscription and they without my permission tried to charge me $313 which my bank thought it was a suspicious transaction. And it sure was. After I emailed them several times and texted them demanding to stop charging me they still did it in the middle of the night tonight. I reported them to my bank. I see that I am not the only one they are trying to scam. Stay away from this company or cancel your card, because you can't even delete your card information from their website.

The WORST product and communication! I was charged over $3,000 in repeat meta ads with no one explaining to me what to do or not do, and when I emailed Roomvu to ask for an explanation I had NO answer back ever. Had 3 zoom meetings which all said the same thing (sorry, cannot help). Useless, unprofessional, weak content, worst customer service. I should have read all the reviews before signing up. I hope I can help the next person that is considering signing up to NOT do so.

Never work with this company again. They just rob people and have no interest in helping people

At first I thought Im dealing with perofessionals but it was a total disater .not trustworthy at all

Initially, I was excited there was a company that could take care of some of my social media needs. BUYER BEWARE upon enrolling in PLATINUM PROGRAM there was no website for 6 months, then once launched it had an incorrect phone number. Roomvu turned around and offered me 50% upon renewal. I informed them in writing there was no way I will be renewing after damaging my business with delays and errors. This is unprofessional on many levels. I have a background in film and social media marketing and will do it myself. The staff Yavar and Rick were fabulous but it is clear the organization needs an over haul or stop making offers they are unable to perform. Stay away because life is short to waste time. I will update as needed if they follow up with my non renewal. Forget about a refund, it is obvious they do not give refunds despite their guarantee. Run for hills!!!! Far away....

Buyer Beware! This company is one of the worst I have ever worked with. I made the mistake of paying one year in advance. The customer service is lacking, and follow-through is almost non-existent. My biggest beef is how this service is not indeed setup for Lona officers, and since they are based in Canada, they don't truly understand that financing in the USA is different with different laws and guidelines. They also will create and post videos promoting my competition. I could write so much more, yet if you are looking for help with your marketing, I would recommend going elsewhere.

Roomvu is horrible and deceptive. I am an agent in Tampa and will try my best to spread the word. This company offered a free service and shortly after reached out to me to pay for a full year in advance. I agreed to that and never a recurring charge or subscription. I was told to cancel...however there should have never been anything to cancel. I have done everything possible, "cancelled", emailed etc. and still they continue to charge me for this service. I will have to completely shut down my checking account that I have had for years because they continue to make unauthorized charges. This has been a nightmare!