Roolee BoutiqueReviews of roolee.com

Awful! I purchased an item 10 days ago with still no shipping confirmation. I was told every time the item would ship the following day with that day coming and still no shipping confirmation. I then offered FREE SHIPPING! Like come on all I want are my items! Do not order from this company!

I hate leaving bad reviews. It's not fair when a company is labeled poorly because one random customer one bad experience. Unfortunately, I don't feel like I've been given any other choice. Roolee has the cutest modest dresses! It's hard to find things that are in style AND meet my modesty standards. Some of my most favorite articles of clothing are from there. Unfortunately, they fall very short in the quality department as well as the customer service department. I paid nearly $60 for a dress that lost a button first wear along with three others being loose enough to fall off also. I wrote an email to customer service in an attempt to get a new button or maybe exchange the dress for a new one but they don't do any of that. Not only that, I was really disappointed with how short the correspondence was. Void of kindness or sympathy for the faulty garment. I went to the website to leave a review of the dress so others could at least be aware and take precaution but it's no wonder they don't have anywhere to leave reviews. In the mean time, that same dress is only a month old now and has THE WORST pilling. Ugh. Such a bummer. I'm a mom of two under 18 months and I don't have time or patience for expensive crap products that don't hold up. Definitely sticking with Piper & Scoot from now on. At least they back their product.

I gave one star because I had to click something to get to type my review. AWFUL return policy. I’m now stuck with $120 worth of merchandise that they won’t even give me in store credit for. What store does this??? Really bad customer service. I will never shop here again.

I bought a pair of sandals and after a few wears they cracked, with some persuading i got them replaced but after 2 wears of the new pair, they yet again cracked. I am very disappointed with the quality. I can't get a refund or replacement now and I am just left with broken shoes.

So disappointed! I bought a pair of Better With You platform sandals on Roolee's site about 2 months ago and they have already completely separated from the sole. When I contacted customer service, they told me returns for faulty items can only be within the first 15 days of the purchase. I'm incredibly disappointed considering these shoes were about $60 and I've worn them less than 20 times in total. Do not buy from this brand which pedals cheap, faulty merchandise under the pretense of quality.

Worst online shopping experience ever. Items have still not arrived (order was confirmed on May 24). Customer service refused to let me speak to any higher up staff. They also refused to refund my charges, offering me store credit, or to re-send the items instead. Why would I want store credit for items I never received! Horrible. I am having my credit card company dispute the charges.

I am not one to ever write reviews, but I am extremely disappointed in this company and confused considering all of the positive reviews on other sites. I’ve bought from them twice now online. The first time, the tops I received were of very poor quality, but I assumed that was because of the fabric they were made of (rayon). This time ordered two tops on sale to give the company another shot. Again, they were made of extremely cheap, see-through fabrics despite being 100% cotton. Not only that, but I was supposed to get about $15 off of these products since I bought them on sale (I even double checked my email receipt). Yet I was charged full price according to the billing ticket they sent in the package. I can find MUCH better quality elsewhere at a fair price. Considering the up charge for low quality, shady pricing, and suspiciously positive reviews, I advise you to steer clear of this company.