customer
Package came over 5 days late and I…
Package came over 5 days late and I don't believe it was the correct color... They were nice but would only give me a percentage off on my next order. The item was high quality...
Response from RofieltyMar 2, 2026
We’re really sorry the experience didn’t feel right for you. While shipping timelines can sometimes be affected once a package leaves us, we understand how frustrating delays can be. Regarding the color, we always produce based on the selected fabric, but we know screen settings and lighting can sometimes make things look different in person. That said, we never want anyone to feel stuck with something they’re unsure about.