Victor
If i could give a zero rating i would
If i could give a zero rating i would. I clicked on a social media ad for a good price for Tirzepatide medication and a claim of NO subscription fees. After answering automated interview question forms and entering my credit card it said i would be charged a one time $39 subscription fee, i clicked next to see if the price of the medication was legit and that was the price for semaglutide so it was the typical bait and switch and the Tirzepatide was really expensive so i exited and never checked out or completed the transaction but was charged the $39 one time DISCOUNTED subscription fee that later i found out they were charging $135 monthly SUBSCRIPTION fees and that is without any prescription or meds!!!! I contacted their support and was repeatedly told via automated pre-typed responses that subscription fees do not get reversed once they are charged, as if they would refund med fees either 🤔 I rewrote my letter with clarity what happened and trying to find out what the charges actually were for before telling them where to stick it. 🤔 i got another email saying to cancel i would have to login to my account to stop future charges to cancel the subscription. Grrrr.... Thank god just today my Chase credit card was able to instantly reverse those fraudulent charges and cancel future charges from them unless i give them my cc number again. I need to now monitor my card just to make sure, but ROEN RX is a huge effin scammer DO NOT do business or even click on their links. Oh and to top it off the FDA is onto their malpractice and deceptive ways as well. Go to FDA site and add this. Unfortunately we can'tpost links here. /inspections-compliance-enforcement-and-criminal-investigations/warning-letters/roen-health-inc-dba-roenrx-728293-06082026
Response from Roen HealthJul 30, 2026
Hello! I’m truly sorry for the frustration and confusion you experienced regarding the $39 charge, medication pricing, and ongoing membership. Your monthly weight loss membership fee provides access to a Provider, Care Team support, weight loss medication options, a nutrition plan, and a workout plan. We also work directly with your insurance to help obtain coverage for your preferred weight loss medication. If your insurance does not cover your prescription, we may be able to prescribe a non-GLP medication, which is included with your membership, or a GLP medication for an additional cost I understand how upsetting it would be to receive a charge when you believed you had not completed enrollment, especially after seeking clarification and receiving responses that did not address your concerns. I’d like to personally review your enrollment, account activity, and communications to determine what happened and ensure your membership status is addressed. Please email me directly at [email protected] with your account information so I can assist you.