Roen Health Reviews | Read Customer Reviews of roenrx.com

Roen Health Reviews | Read Customer Reviews of roenrx.com

Roen Health reviews

Showing 58 reviews with 1 star · Clear filters

Kate
Aug 5, 2026
I was charged twice
I was charged twice, two different amounts, for my medication refill. Neither charge matched the amount of medication I actually received. I have requested a refund of my money and have heard nothing back from the company. I’m now out about $800. Don’t use this company!
Response from Roen HealthAug 5, 2026
Hello Kate! I’m sorry to hear about the concerns surrounding your refill charges, medication quantity, and refund request. I’d like the opportunity to review your billing history, order details, and previous communications to clarify what occurred and determine the appropriate next steps. Please email me at [email protected] from the email address associated with your account so I can investigate and assist you further.
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Hannah M.
Jul 31, 2026
Takes money doesn’t tell you that for…
Takes money doesn’t tell you that for membership Only 130 for that both 500 600 3 Months and 1 month like 400 dollars who had that much money wtf that rent money
Response from Roen HealthJul 31, 2026
Hi Hannah, we understand why seeing charges that were higher than you expected would be frustrating, especially when you believed you were only paying for the medication. We're sorry for the confusion this caused. Our program includes a recurring membership, which is outlined during sign-up. The introductory $39 is for the discounted membership, which then renews at $135 per month (or $216 for a two-month prepaid membership) and includes ongoing access to your medical provider, care coordinator, and our app. Medication costs are billed separately and vary depending on the prescribed dosage, which is why higher-strength medications have higher prices. We also offer prior authorization to determine whether your insurance may cover a brand-name weight loss medication. We'd appreciate the opportunity to review the charges on your account and answer any questions you may have. Please feel free to email [email protected]. Our team will be glad to help you. You may also call us at +1 (406) 720-4493, and we'll be happy to go over the amounts with you.
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Jason W.
Jul 22, 2026
refused to send product or refund
I placed an order, and was told that I would receive the order by July 6th. It is July 22 and the order has not been sent. Roenrx at first blamed the pharmacy, then they blame FedEx. Now that I have requested a refund for a product that has not been shipped, they are refusing. My advice go through someone else, as Roenrx is a scam.
Response from Roen HealthJul 30, 2026
Hello Jason! I’m truly sorry for the delay and the conflicting information you received about your order. I understand how frustrating it is to still be waiting past the expected delivery date, especially after requesting a refund. I’d like the opportunity to personally review your account and help resolve this. Please email me directly at [email protected] with your account information so I can assist you as quickly as possible.
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Pat L.
Jul 22, 2026
I had ordered a vial of semi gluten and…
I had ordered a vial of semi gluten and I wasn’t monitoring my credit card because it was automatic paid and my husband was ill at the time and I didn’t check the charges. I checked this month and roenrx has charged me over $2600, and they used different names on the charges. Bioverse,glp-1 vbioverse, v*bioverse,roen health.. one charge 859, 2 charges 670 one charge 454, and others 39 dollars.
Response from Roen HealthJul 30, 2026
Hello Pat! I’m truly sorry for the concern and frustration these unexpected charges have caused, especially while you were caring for your husband. I’d like to personally review your RoenRx account and clarify any charges associated with us. Please note that RoenRx and Bioverse are separate companies, and RoenRx cannot bill under the Bioverse name. Please email me directly at [email protected] so I can investigate and help address any RoenRx-related charges as quickly as possible.
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Andy G.
Jul 16, 2026
The worst
The worst. It’s no wonder they are the lowest rated company. They are a scam company
Response from Roen HealthJul 30, 2026
Hello Andy! I’m sorry to hear that your experience left you feeling this way. I’d like the opportunity to review what happened and help address your concerns personally. Please email me directly at [email protected] with your account information so I can assist you. Thank you!
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Erica
Jul 15, 2026
Charged twice for a dermatology visit…
Charged twice for a dermatology visit and the screen never loaded just a circle spinning rod and round for over 10 min. Then I got charged twice and never had any visit. I want my money back
Response from Roen HealthJul 30, 2026
Hello Erica! I’m truly sorry you were charged twice and unable to access your dermatology visit. I understand how frustrating this must be, and I’d like to personally review the charges and help resolve this. Please email me directly at [email protected] with your account information so I can assist you as quickly as possible.
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Elisha C.
Jul 14, 2026
I canceled my membership and they KEEP…
I canceled my membership and they KEEP trying to CHARGE my card!!!! It needs to STOP!
Response from Roen HealthJul 30, 2026
Hello Elisha! I’m truly sorry for the frustration and concern caused by these continued charge attempts after you canceled. I’d like to personally review your account, confirm your membership status, and help address this immediately. Please email me directly at [email protected] with your account information so I can assist you as quickly as possible. Thank you!
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Lisa B.
Jul 13, 2026
After texting with a customer service…
After texting with a customer service representative about what I will be charged, they overbuild me by almost $300. I have been fighting with them for a couple of days now about this. I was told in writing I will be charged $39. I’ve sent them screenshots of the text thread of them telling me that. There was nothing on the website that said I was gonna be charged that much. They also offer 30 day return policy which they are not honoring. Do not purchase from this company.
Response from Roen HealthJul 30, 2026
Hello Lisa! I’m truly sorry for the frustration and confusion regarding the amount you were charged. I understand why receiving a charge different from what you expected would be upsetting, especially after sharing screenshots of the information provided to you. I’d like to personally review the communication and charges on your account. For clarification, our 30-day policy applies when someone is determined not to be eligible for our program; it is not a return or refund policy for orders. Please email me directly at [email protected] with your account information so I can review what happened and help address your concerns.
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