Peter R.
Fantastic Sauna. Outstanding, Trustworthy Service
I rarely write reviews but felt it was necessary because my service experience with this husband-wife, veteran-based company was absolutely outstanding. The accessibility to the founders with questions, level of engagement, and desire to get things right really stood out to me. Like every growing category (i.e. saunas), there exist pretenders and those looking to cut corners to maximize profits. I can say with absolute certainty that this company and the people behind it (15 years and running) are the real deal as evidenced by backing their product with an industry-leading 10-year warrantee. Regarding the product, Rocky Mountain's single-sized sauna is of high quality and super well designed. While you absolutely need 2 people to assemble, I was very impressed by how well thought out and relatively simple this process was. The assembly video on the website was super helpful and justifies a level of attention to detail. My wife and I are very happy with the esthetics and small footprint this sauna takes up, despite it being quite roomy for one person. If you're looking to maximize the 175 degree temperature (as I do), it does require more than 30 minutes, but it's very easy to plan and set ahead of time. Overall, as someone who obsesses with excellent service and high product quality, I could not be happier. Rocky Mountain is a good reminder that there still exist companies out there who want to serve people at a high level. Last, upon doing research, I think you'll find this product to also be the most affordable and of great value.