RockMerch.com Reviews | Read Customer Reviews of rockmerch.com

RockMerch.comReviews of rockmerch.com

3.5495 reviews
Books & Magazines

RockMerch.com

About RockMerch.com

RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction.We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks.Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more.We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘

RockMerch.com (rockmerch.com) has 495 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Website: rockmerch.com
Category: Books & Magazines
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: April 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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RockMerch.com reviews

495 approved reviews, newest moderated first

Joey U.
Jun 1, 2022
Excellent website and gorgeous…
Excellent website and gorgeous merchandise!
Response from RockMerch.comJun 1, 2022
Hi Joey, Thank you so much for taking the time to review us! You absolutely Rock! RockMerch 🤘
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Ashley A.
May 30, 2022
Sizes are all over the place half were…
Sizes are all over the place half were tiny and other half huge. All size medium.
Response from RockMerch.comJun 1, 2022
Hi Ashley, Please contact [email protected] and we'd be happy to get you set up with different sizes. Thanks for shopping with us! RockMerch 🤘
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Sarah S.
May 30, 2022
The classic NIN tee
Super high quality shirt. Doesn't wash away when you throw it in the washer. Super black cloth as well. I'm a 5'2 woman and the men's small fits perfectly.
Response from RockMerch.comMay 30, 2022
Hi Sarah, Thank you for the review and NIN is one of our favorite bands too! We hope you continue to enjoy your authentic NIN shirt! See you on the site again soon! Or at their next show! :-) RockMerch 🤘
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Jordan
May 30, 2022
Ordered a shirt
Ordered a shirt, RockMerch canceled the order.
Response from RockMerch.comMay 30, 2022
Hi Jordan, It's very, very rare but that happens and we apologize. You were refunded as soon as we became aware of this issue that was out of our control. We get mostly repeat and referred customers so why not use the coupon we sent you and come on back? Next time will be better! RockMerch 🤘
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Alexander D.
May 22, 2022
I’ve ordered 4 shirts in the past back…
I’ve ordered 4 shirts in the past back before Christmas and only got two of them, in January. I got refunded but I don’t know what happened to the other two shirts. Then just recently I ordered two shirts 16May and only one shirt was received and marked “Delivered”
Response from RockMerch.comMay 30, 2022
Hi Alexander, Please contact [email protected] and we'll get everthing sorted out for you. Best regards, RockMerch
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James O.
May 18, 2022
I placed an order for a couple of…
I placed an order for a couple of t-shirts on May 3rd 2022 and the order is stuck in order placed on the Shop app. I sent several emails and have not heard anything.
Response from RockMerch.comMay 18, 2022
Hi James, We just re-sent your order confirmation. Please check your spam or junk folder. Also, sometimes Gmail may be categorizing transactional emails as promotional emails since we have other customers who initially cannot locate our responses as well. Also, your order was a special order and if you look at the timeframes noted on the website, we are still well before the expected arrival date. Let us know if you have any more questions. Best regards, RockMerch
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Lisa D.
May 16, 2022
So far my experience has been extremely…
So far my experience has been extremely poor as I’ve emailed the company 3x about my order and have yet to receive a reply. Therefore I’m questioning the legitimacy of the site. Well I do appreciate the reply. I have checked spam and there were no updates from you. I’m pleased that you are now responding after my 3 direct unanswered emails to your company and I am hoping that I will be pleased with the quality of the tshirts when I finally receive them as I too could be a valued repeat customer that only wanted a reply directly from you and not to have to review like this but it was the only way I gained your attention.
Response from RockMerch.comMay 16, 2022
Hi Lisa, Thanks again for the follow up. We just sent you a test message to your Gmail account. that you used when placing the order. They have had an odd way of prioritizing messages on their own, making it harder to see them. If you find it, can you please reply so that we know that the communication with you is working. I know we have emailed you and have not intentionally ignored you. Thanks! RockMerch Hi Lisa, Not only are we legitimate, but one of the largest and most trusted sites online for Official Rock Merch. You placed a special order just a bit over a week ago and, as noted, this item requires a longer lead time. Also, we have been contacting you to update you, so please review your spam or junk folders. You will be very happy when you receive your order. Everyone raves about the quality of our shirts. Most of our business is repeat and referred customers. Best regards, RockMerch 🤘
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Randall W.
May 10, 2022
Lots of cool stuff!
Lots of cool stuff!! Everything is easy to track with the SHOP app, but reading some of the other reviews, I've waited too for longer than expected for delivery, but it was eventually delivered, and I really don't think it was these guys, but the postal service. It was Xmas time too. But other than that, I've been very happy 🤙
Response from RockMerch.comMay 11, 2022
Hi Randall, Thank you for your patience with us! We have streamlined a few processes so time frames should be much faster now! We really appreciate your review! RockMerch 🤘
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