Not only do they charge a ridiculous amount they are slow. Litecoin should not take 30-45 minutes. It actually never takes that long. Only when you use Rockitcoin it takes that long. I was stupid once and used them but never again. Honesty shocked they are still around
AN
AlisaBeth N.
These machines and the company will rob you blind!!!
I bought bitcoin there for the first time. Not only did it charge me $100 for fees which it said nothing about but it also wouldn't scan my barcode on my cell. I called the company and they said to get a paper wallet. So, I did. I tried to change it to my bitcoin account but Unfortunately, it had been swept by the time I got home. I called the company and they had me look at my rocketcoin account. It showed showed NO TRANSACTIONS. They said, well you must have shown your paper to someone else." I did NOT!!! I got the paper, put it right in my purse and headed right home. No one saw it but ME!!!! IM NOT EVEN SURE IT WENT ONTO THE PAPER. As far as I know, they sent me a fake wallet and kept all my money. They told me TO BAD! You use the machine at your own risk.
Go someplace honest. These people who run the machines rob you blind both in fees and as they take ALL your money for themselves!!!
SA
Steven A.
Terrible place to get bitcoin
Terrible place to get bitcoin, just use an exchanger. They charge like 25$ per hundred
PR
Prince Rehman M.
FRAUD
I was over charged and when i went to withdraw money it insisted i needed to verify identify again and kept refusing my ID. The same ID it asked for when i deposited the money. It goes out of its way to block you from getting your money back.
MT
Mario T.
Lost my money
Title: Frustrating Experience with Bitcoin Company - Unresolved Issue and Stuck Bitcoin
Rating: ⭐⭐
I recently had a disappointing experience with a Bitcoin company when I purchased $175 worth of Bitcoin. Unfortunately, when I attempted to send the Bitcoin, the company set the transaction fee too low, resulting in my Bitcoin getting stuck on the blockchain. Despite reaching out to the company for assistance, they have not resolved the issue, leaving me frustrated and concerned about the fate of my investment.
The initial purchase process with the Bitcoin company was smooth and hassle-free. However, when it came time to send the Bitcoin to another wallet, I encountered a significant setback. The company's failure to set an adequate transaction fee resulted in a prolonged confirmation time and ultimately led to my Bitcoin being stuck in limbo.
Recognizing the urgency of the situation, I promptly contacted the customer support team of the Bitcoin company in hopes of finding a resolution. I explained the issue and provided all the necessary transaction details, hoping they would take immediate action to rectify the situation. However, to my disappointment, the response from their customer support was slow, and their assistance was limited.
Days turned into weeks, and despite my repeated attempts to communicate with the company, the issue remains unresolved. The lack of urgency and commitment to resolving the problem has left me feeling frustrated and concerned about the security of my investment.
As a customer, I expect reliable and efficient service from a Bitcoin company, especially when it involves financial transactions. The inability of this company to address the issue promptly and ensure a smooth and secure transaction has greatly diminished my trust in their services.
I urge potential customers to exercise caution when dealing with this Bitcoin company. It is crucial to thoroughly research and choose a company that prioritizes customer support and takes responsibility for any issues that may arise during the transaction process. In my case, the company has shown a lack of accountability and has failed to provide a satisfactory resolution.
I hope that my experience serves as a cautionary tale and prompts the Bitcoin company to improve their customer support and take swift action in resolving such issues. As for me, I am left with a sense of disappointment and frustration, as well as the uncertainty of whether my Bitcoin will ever be recovered from the blockchain.
Disclaimer: This review is based on my personal experience and may not reflect the experiences of others.
CB
Carmen B.
Please read the other reviews
Please read the other reviews. Had I done so I would have never used their ATM the fee is 23% and I coin I purchased is currently on hold. The customer service is bad and I think they need to have their license revoked.
UC
Unhappy C.
Credit Cards are not a Viable payment option!
This is just utter nonsense to post that credit cards are a viable means of purchasing currency. It is no different than Coinbase or anywhere else for that matter. I attempted to purchase currency with a credit card and it was declined. I called the Bank and the bank said it had nothing to do with them. I called Rocketcoin, and it had nothing to do with them either. Finally, I called Simplex and of course they were fault free as well. I then circled around back to the bank and Rocketcoin. Long story short, you cannot purchase currency with a credit card, unless, you are using the cash advance feature on your credit card (which many are not even set up for now). It is a crime and a scam to so prominently advertisement the availability to use a credit card when that is really not the case at all. So, after 3 hours on the phone between the three, it was no ones problem and apparently it is the banks. (Not per the bank) and the fees are inordinate! So, please, if you do not have the actual cash in your account that you can use a debit card for, this service will not work.
ER
Eric
This is the worst bitcoin machine ever…
This is the worst bitcoin machine ever they charge up to 25% of whatever you send highly exhorbitant rate this bitcoin atm is nothing but scam