customer
Enjoy the product, but bad communication
I like the product I received, but the communication leaves a lot to be desired. I ordered a Roy Kent jersey, it eventually showed up, and I love it. That said, the shipping process was... questionable. I received an email almost every day for 3 weeks saying my order was complete and it gave me a link to follow in order to track my package. Yet once on the tracking site, it told me that my package had not yet been received by the carrier. I finally emailed Rockatee to ask what was going on, they never responded, and a bit less than a week later, I had a package on my door step. I don't really care about it taking three weeks. It's not like I needed the shirt. The lack of communication just made me think I'd been scammed, so they could do a lot better on that front.


