RockateeReviews of rockatee.com

I ordered a sweater and received a shirt. A absolute rip off you can not get in touch with anyone. The number that was provided is not a working number. Bad experience overall.

I tried to contact this company by phone 3x and email 2x and never got a respond. It went straight to voicemail.

Buyer Beware! I was not happy with the product- i thought i was buying an Ugly Sweater for an Ugly Sweater party and instead I got a Tee-Shirt ? When i tried to return it-they do not have a return policy even though they advertised that there are easy returns on their website. I would never buy from this vendor again.

My order never arrived, the shipping number wasn’t valid that you sent me, and when I tried to contact the company to resolve no one responded. Major disappointment.

Editing to say that after a week or two, the company emailed to say they would send me a new shirt with the words printed in black. It’s another plastic transfer-type (not black ink, like my friend received) but I am glad to have it and wanted to let others know that with persistence, Rockatee will send a replacement shirt. I liked a T-shirt a friend ordered from Rockatee and ordered one for myself. The shirt my friend got was green with all-black, screen-printed in ink. The shirt I received was green with a green, plastic transfer in the same green color - which makes the text completely illegible, since it’s the same color green on green! I tried calling their # 3 times - only a voicemail (no one called me back). I emailed, and the back and forth involved waiting 5 days each time for them to respond. When I told them the shirt was not like my friend’s and was illegible, and I wanted to exchange it, they said no. All they would offer was a 50% off coupon for ANOTHER T-shirt. WHY would I want to pay MORE to buy ANOTHER T-shirt from them when the first one was so wrong??!!!!! Also, they list their address as being in Sarasota, FL but are clearly based outside of the United States. I only ordered because I thought they were local! Do not waste your hard-earned $ on this company! BAD PRODUCT, BAD Customer Service, BAD experience!!!!

Shirt is printed crooked emailed them twice still no response terrible customer service!!!!

I ordered a sweatshirt and received a t shirt.

This site is a total scam. It lists something else and send you something else. Worst customer service . I ordered a hoodie and t-shirt , but they sent only cheap t-shirt and charged 29$ for it . Never gonna buy anything again. Remember if you want to return any item, you have to pay by yourself. I sent many emails but no answer.