RockateeReviews of rockatee.com

The product was good quality but the tracking number didn’t work and I originally didn’t receive the order to a vacation condo so I called and wasn’t able to speak with a person to remedy the situation. I then sent an email regarding the delivery and never received a reply. Therefore due to poor customer service and lack of available help I would not recommend the company but ironically it was all about after sale support. The item I did eventually receive was great!

The case is very nice, but the handle broke the first time we tried to use it.

I like the fact that my order was delivered well. However, I ordered a hoodie but got a tshirt instead while the choice was clearly stated when choosing the product. Also, the jackets are not warm at all. They are just wind cheaters.

Good quality material but, sadly, the print of my “Free Melania” sweatshirt was smudged. Sending it back to USA to exchange just proved too expensive and too long. I’m disappointed that it is smudged especially as I was so excited to receive it. I have worn it at home only because of the flaw.

This is crazy. Placed order weeks ago. Got email saying it shipped, but tracking 7 days later says it was not even picked up yet! I sent them an email and they said no worries and told me to check tracking number. UPS says a label was created but not in their possession yet, the retailer still has it. What the heck! They charged my account a few weeks ago, gave it a tracking number over a week ago and NO movement since! Wish I read these reviews weeks ago! 12/8/2017 - I don't understand how it can be shipped, given a tracking number, but it has not been shipped. My daughter really wanted this order for Christmas. Please email me. You have it on my order 148370. 12/27/2017 - They did as they said they would and credited my account for the shirt. I also just received the shirt in the mail. Have no idea why tracking number showed it was never picked up from them and shipped. Not sure if they are going recharge my credit card, but I'm ok with that since I received the shirt.

The "red" letters on the shirts I ordered are faded. I washed the long sleeve tee and the letters faded even more (looks more like pink letters now). The quality of the shirts are good but I wouldn't order from there again.