Dustin M.
Great customer service
Great customer service! Prompt and supportive.

Need fast, quality, custom-printed packaging solutions? We’ve got you covered. Since 2011, we’ve specialized in custom-printed packaging for small businesses ready to look like a big deal. Many brands we’ve worked with (and still do) now ship nationwide and order thousands of units at a time – but that’s a far cry from our roots. Roastar started with a single digital pouch printer and a dream. That’s why we’ll always offer tiny minimum order quantities, lightning lead times, unbeatable customer support, and tools like a click-to-create design UI for all our partners without in-house designers. Stop by our website to explore tons of packaging features, material options (including a growing list of sustainable picks), and free resource content!Check Us OutA little something for everyone. Are you a hobbyist coffee roaster looking to give your smaller batches out as gifts? Maybe your coffee packaging preference is a recyclable tin can or paper tube, rather than a bag. Our growing product offerings are based on customer feedback and staying true to ouraward-winning innovative spirit. We’ve also created dozens of guides, videos, templates, and case studies to support and inspire you on your packaging journey! The Full Product List All About the Process Frequently Asked Questions Our Quick, Easy Quote Tool
Roastar (roastar.com) has 371 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Dustin M.
Great customer service! Prompt and supportive.
Jenifer B.
Excellent customer service. Our account rep was extremely helpful!! The proof looks amazing!!
Jeffrey R.
Customer service is outstanding. Both my reps are always so helpful. Easy ordering platform
AP
We've worked with Roastar for 4 or 5 years now and they've always been wonderful to work with. Their website is Intuitive and whenever issues have come up they've been great at getting us taken care of and fixing any problems for the future.
Jason S.
Excellent customer service. Katrina goes above and beyond!
Mary G.
Love the options and capability! Made custom coffee for my office and it's a hit!
Graciela D.
Roastar provided exceptional products and customer service support. Ana Adamski is my sales rep and she is very professional, knowledgeable, and warm. She went above and beyond to assist me with finding products that fit my needs exactly, as well as offer expert suggestions. I highly recommend Roastar and Ana!
Christen
Great customer service! I made a mistake on my order and immediately emailed them and left a voice message. They responded very quickly the next morning and were able to help with refunding the accidental order. They also worked with me to expedite my actual order since we are on a very tight timeline. Only thing to note for urgent matters is that they are only open until 2 PM PST (they close 4 PM CST).