Road ScholarReviews of roadscholar.org

My mother in law purchased a trip with insurance. She cancelled the trip 8 months before because of medical issues and has since passed away. We called road scholars to see if we could go on her trip , get a credit or receive the money back from the scheduled trip that she had insurance on. Road Scholars was totally useless. The trip could not be transferred and we received no money back! Do not get insurance on a trip that you are using vouchers for… total waste of money! We weren’t even able to use her several thousand dollars that she had in credits. Shame on them for lack of customer service.

When they sell you the extra aon no cancel fee insurance, be aware it will take a month to get a answer from aon insurance about any claim, and that road scholar will then tell you they have nothing to do with the policy they said you should get.

Stay away from this company. We had booked a trip with Road Scholar but after reviewing the trip with my Doctor, the Doctor said it would be much too strenuous with our physical limitations. We informed the company more than 3 months prior to the start of the trip but they refused to return our refund.

We were scheduled for a hiking trip in August which was cancelled less than two months before the start of the trip citing they did not have the staff. Now I am out flights, shuttle fees and extra nights I booked for hotels. BEWARE