Gary
Return customer but never again
I love the Road ID product and have had one since 2009. I currently own 3 and tried to buy another one and found out how abysmal their customer service is. So bad i'll never order from them again. I tried to order my 4th and had a question. I used their online chat and it said i would get an answer in 4 minutes. After 30 minutes i gave up. I continued my order at which time they tried to reach into my pocket for some sort of charitable contribution. I find that very offensive. Seem today's marketers have found this new method to harass people for money. They all do it. Whenever i encounter it i, leave a business and NEVER return. I wrote Road ID a note about my experience under their "contact us" link. Since then all i've gotten is incessant solicitations but never a response. I'll never return to Road ID or tell my friends about the product until they get their act straight. Personal friendly service gets return customers. Not impersonal online responses and harassment.



