RMC Learning SolutionsReviews of rmcls.com

Response from RMC Learning SolutionsFeb 27, 2025

Hello, thank you for your review. I have spoken to the team and been updated the newer exam does not have as long of questions as it used to have. Our team will make an effort to look over the questions and reduce some of the excessive words. For most people, we find it is not an issue as it prepares them for the exam but we understand for some people, it can be an obstacle. When a digital product is redeemed and utilized, we do not provide refunds unfortunately. Thank you again for your feedback.

Response from RMC Learning SolutionsMar 26, 2025

Hello Regina, we can see that you received the order and downloaded the product multiple times. We're happy to provide this proof to you if you wish.

Response from RMC Learning SolutionsOct 2, 2024

Michelle, Thank you for reaching out. We are concerned that you are not getting the exam-prep help you are looking for. First, we are absolutely here to help you and we will stick with you until you pass your exam. We can certainly get you in touch with a senior instructor for extra study help. We do this quite frequently with our students. Our goal is to get more specific details, questions, and context from our students - so we can give more specific details to a senior instructor and ensure a more productive conversation with an instructor. Please reach out to us at [email protected] so we can continue our support process, ensure you get the help you need, and learn more about the software issues you are having.

Response from RMC Learning SolutionsAug 26, 2024

Jasmine, We are glad that you reached out here, but concerned that you may be approaching studying for the PMP exam in a way that won't be beneficial or productive. To elaborate... RMC's materials, from books to live courses to our exam simulator, have been researched and vetted by experienced, certified project managers. We have performed hundreds of interviews with students every year, and we have been helping experienced project managers pass the PMP exam for over 30 years. While we do not specifically test on processes, documents, and formulas, we base our simulation questions on how they are structured on the real PMP exam, which tests people on knowledge, application, and analysis. This makes the exam more than a test of memory - you must know how to analyze situations. The real exam will not have a majority of straightforward, definition-type questions. The real exam deals with practical experience. Questions are based situations, described in each question. For those who do not have the appropriate project management experience, these questions can be very difficult. The exam is not a test of the information in the PMBOK® Guide. Its questions are written by project managers with the PMP certification, based on real-world situations. RMC's exam simulation software uses algorithms to ensure students get a nearly identical experience to the actual PMP exam. Those algorithms break questions down so that each full exam simulation has questions in each process group, related to many documents, and with questions on formulas. It looks like you only logged in one time and took one simulation exam, and we are just concerned that you may not be getting everything out of the exam simulator that you could be in terms of exam preparation. We'd love to help you more. It would be easier to help you directly, feel free to reach out to me any time at [email protected].

Response from RMC Learning SolutionsAug 22, 2024

Shailesh, We are so sorry to hear that your book order arrived late. We are also disappointed that this is the first we are hearing of your shipping delays. In looking up your UPS tracking number, it appears that UPS had an issue with the address that was entered when you placed your order on our website. UPS delivery issues like this are totally out of our control, and would need to be rectified directly with the UPS branch that is attempting delivery in your country. However, had you reached out to us during the UPS delivery delays, we could have given you online access to the book you ordered to at least enable you to begin your studies while the delivery issues were being worked out with UPS. It looks like you have received your book, and we wish you all the best in your studies! Please reach out to us if there is ever anything we can do to help you further.