Brent B.
Got the right part
Got the right part, and got it in real fast. Definitely would recommend purchasing from them.
Response from RJ NauticalJul 29, 2026
Thanks for your business and accurate feedback Brent!
The yachting lifestyle is an exclusive club, truly the ultimate luxury market. Think about it: no one really needs to be on the water and it can be expensive to maintain a boat to provide you the lifestyle!Unfortunately, as you've likely experienced, reliable support usually falls short of a luxury market's expectation. Your valuable time should be spent enjoying your yacht instead of dealing with headaches.RJ Nautical's founders bring a uniquely balanced perspective and offering from being in the marine industry, both on the water and in the business, for over 20 years. Working at marine companies that serviced the same boat owners, they saw clients' frustration over delayed schedules as they sought reliable resources. They saw the opportunity to provide better and more local support to customers, and worked together so well they partnered around a founding principle: deliver. Deliver a platform of reliability, quality, and customer service to a luxury market demanding better support.RJ Nautical was born.An RJ Nautical customer’s experience is not defined by the old “it’s the marine industry” excuse or way of doing things. We uniquely offer vertical integration of the entire yacht-owning experience: from counseling the primary sale or purchase, to management and/or service, to a luxury tender, to simple service and spare parts. No other company provides such a synergistic approach, and we successfully serve Southern California with this paradigm-shifting platform.It's what you deserve. RJ Nautical relentlessly seeks to define Los Angeles' marine industry in our vision: the highest-quality products, readily-available, prompt reliability, and paramount to all, unrivaled client support delivered with honesty and transparency.
RJ Nautical (rjnautical.com) has 43 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Excellent

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Air & Water Transport · Los Angeles, California
New
43 approved reviews, newest moderated first
Brent B.
Got the right part, and got it in real fast. Definitely would recommend purchasing from them.
Response from RJ NauticalJul 29, 2026
Thanks for your business and accurate feedback Brent!
Alberto P.
They make me a great offer during customer service.
Response from RJ NauticalJul 13, 2026
Alberto, enjoy your Yamaha 25!
James T.
Got my part quick hard to find part.and did expedited needed before the 4th and great communication will do business with again
Response from RJ NauticalJul 2, 2026
James--we got it in time!!! Have a happy 4th of July and appreciate you!
David B.
Order 1676 was to be cancelled yesterday and the website is still showing "awaiting fulfillment". Robert was very helpful but he told me I would be receiving an email regarding the cancellation and have not got it yet.
Response from RJ NauticalJul 13, 2026
David, happy we got the mixup squared away, and appreciate the 5 star review on Google. Hope you can adjust the review here to reflect what happened. Thanks, and look forward to helping you again!
Thomas B.
Customer service was second to none. They went on Yamaha website and found my exact motor by serial number.
Response from RJ NauticalJul 2, 2026
Thomas, you're welcome for the service--happy to help out clients make sure they're getting EXACTLY what they need.
Shawn S.
Super communications, fast shipping, exact product. This transaction is a model for how B to C (business to customer), when executed with this type of perfection will prove to be a solid business model. From search to providing my payment RJ Nautical has the business model others in the marine industry wish to emulate. Good job Josh Casey and Robert!
Response from RJ NauticalJul 2, 2026
Shawn, that couldn't make me happier to hear as the owner, as that's exactly what we're trying to accomplish--whether it's a little O-Ring or an entire lower unit. Sincerely appreciate your kind words.
Cindy H.
Customer service was above and beyond with out of stock item and finding a replacement.
Response from RJ NauticalJul 2, 2026
Cindy, we're so glad that we could get your Further Customs products to you and get you on the water! Enjoy the toys!
David A.
Received all quality parts on time