riversidepayments.comReviews of riversidepayments.com

They were harassing me in webinars, on the phone and in emails with extreme disrespect. They refused to pay me. I had my people run the corporations financials as well as their employees. They only hire snitches, the corporation and all its employees were exploiters and got caught exploiting my kids, my dead grandmother and myself as well as other people. The sickest way to make a side hustle if you ask me. I guess they don't understand due to lack of education and common sense their are massive consequences to violating my supreme court gag order. LOSERS also sent snitch hitmen directly to my house to try and kill me. I have seized their LLC and this company will no longer exist. The sad part of this is I didn't even work there a week. I literally got to finish the training videos and they were already plotting to kill me. They shoulda realized I have been dealing with the same filthy trash tactics from dumb snitches for over 40 years. I'm sure they are enjoying those dog cages they are getting thrown in due to violating my GAG ORDER! Unprofessional waste of space lazy users don't seem to realize exploiting has been a government trick for hundreds of years that always leads to a dog cage when you don't have a legal right to exploit. I just have a gag order to protect me and my family from trash like that. Even though I have a legal right to exploit I still don't do it because I knew it was a trick since childhood. Have the day you deserve SCUM!

Riverside Payments is a SCAM. They will lie to you in person and misrepresent the terms of the contract to lock you into a 4-year contract with hidden fees. It's baffling that they are still around and haven't been shut down by the proper authorities.

Big liars, stay away!!! Check Google reviews,reddit and etc. before even think about signing!

total idiots, sales people use all sorts of lies to try and get you to sign up. SCAM, STAY FAR AWAY!!!!

Terrible customer service! They lied to me about my pricing and are still holding me to the contract. Then I get bombarded with emails/phone calls from Sara Ledbetter. She is the senior account specialist. She didnt help at all. Don't use Riverside Payments. The owners clearly understand how their employees are treating customers and they do not care. I sent one of the owners an email and he never responded

I would not give any stars if that was possible! I was told all I would have to pay a month was 379.00 a would save money every month Lies I told them I didn’t want a contract and was assured I could cancel . Called today to cancel and was told about the 48 months to pay for Clover machine non cancellation contract. It will cost fifteen thousand dollars to get out of this . I also told them we are looking to sell our business and would be this next year. I would like to know how to get out of this nightmare! This is costing way more than what I was paying before. Tried to call today the Lyla that set us up and no answer not even a voicemail. They must set you up and then block you. I would love to get a lawyer . Please make sure you don’t sign anything without reading with your lawyer. DO NOT use this company!!!!

In August 2022 my business partner at the time initiated contact with Riverside Payments regarding leasing a Mini Clover for a POS. She was the person that held the relationship with Riverside Payments until she left the business in January of 2025. In May of 2024 the Mini Clover POS Device was shutting down intermittently. As my business partner had informed me that she was leaving the business I initiated conversations with Riverside Payments regarding the issue of the device. After a call with Technical support in May, 2024 they determined it was necessary to replace the Mini Clover. I spoke with several Representatives over the course of the next 8 months that it took to finally receive a replacement Mini Clover. In those eight months I continued to pay for the device. Also in those eight months I was unable to process credit card payments intermittently losing profits in sales. During those eight months and several phone calls to Riverside Payments, not one Representative informed me that they could assist in connecting back up equipment. Only very recently was I informed of this. I filed a claim which was useless. The Representative that is responsible for my ticket is one of the same Representatives that I spoke with between May and December of 2024 that ensured and promised twice a replacement device was to be overnighted This is a conflict of interest as this Representative is part of the issues. I have requested my ticket be taken over by a Supervisor and that I am requesting to file a grievance but she only responded with a claim for me to buy out the lease and back payment on the device. I have not used the device since July 1st. They have not requested any of the equipment be returned. I will be dissolving my business by October 31st 2025. I sent a certified, notarized letter of intent (at their request) but they stated it is not acceptable to release me from the lease.

I’m a new small business owner trying to get my car dealership off the ground, and signing up with Riverside Payments was the biggest mistake I could’ve made. From the very beginning, they failed to provide me with all the necessary equipment. Once everything finally arrived, the real nightmare started. Despite asking multiple times — over ten times before signing up — whether there would be any fees, I was repeatedly assured there were none. That turned out to be a lie. I was shocked to discover I was being charged over $600 a month as an "equipment fee." When I started asking questions and pushing back, they retaliated by placing a hold on over $30,000 of my processing, claiming it was under review for “risk/fraud.” The only fraud happening here is them. I’ve poured everything I have into this dealership, and now I'm on the verge of losing it all because of Riverside Payments. To make matters worse, I was later told my account was closed and that I needed to deal with some other company I’ve never even heard of — which, after looking them up, somehow has even worse reviews than Riverside. What’s more disturbing is that every decent employee I spoke with during this ordeal is no longer there. A few even told me privately to stay far away from Riverside and that they were fired just for "asking too many questions." This company is toxic. Avoid at all costs.