Ritz ToursReviews of ritztours.com

Gail Thompson Ritz office in LA was very helpful and tour was generally good and Japan is has an interesting history. Tour can be improved by only including only the MOST important castle, temples and shrines. After a few days this becomes too much to enjoy and understand the history. I wanted to go to a tea ceremony and festival but this was not offered at all. I felt that we needed to learn more about their culture. The town I liked the most was Kyoto. Our guide was nice and helpful but much of the information she shared on the bus and inperson could not be fully understood because of her accent. I know that it is hard to lose your accent so I suggested that a summary be given to us so we could read it for ourselves. I will recommend Ritz Tours to others.

We had a wonderful time in Japan with Ritz Tours. From their handling of flights to the local tour guide Fusako,who was accommodating and helpful. Great trip! Thank you!

Thoroughly enjoyed my trip to this beautiful and fascinating country. Hotels were fine, enjoyed all the restaurants. There was so much to see I wished the tour was a little longer. The only thing that was disappointing was a trip to a garden on a day that was pouring rain there. ( Don't remember if it was in Kyoto or Osaka.) Ended up walking back to the bus, was just too wet. Would have been nice if there was a back-up activity in case of rain.

We had been travel to all those cities multi times before. This Ritz tour experience in China is the best we had so far. To our surprise, the food are top notch for a tour. Hotel are 5 stars. Yangtze River cruise is super with many special privileges like VIP lounge and banquet dinner. Tour buses are mostly clean and comfy, one thing need to point out is the bus in Shanghai smell like a moving cigarette ash tray. All local tour guide are great and knowledgeable. Ocean, our tour leader is fantastic all the way 👏 he navigated the whole group through the confuse and busy airports with ease. During the flight being cancel due to bad weather, Ocean put in extra effort to arrange for a new flight, hotel accommodation, transportation and make sure we don’t go hungry. Also I need to thanks Lillian in her LA office for provide all the needed information. Ritz, we will comeback for more future travel.

Ritz Tours paired our tour group to China with a 5-star rated tour guide Ocean whose extensive experience and expertise navigated us through the various sights and attractions on our 16-Days Scenic Yangtze Discovery Tour. Ocean is very responsive to our needs, customizing and catering to the varying needs of different members in our 10-member tour group, making each one feeling like a VIP. The hotels are top-notch, the variety of meals are delicious, and the cruise ship Victoria Sabrina is world-class, and the local guides are very knowlegeable and friendly. Although tiring as we zip through so many cities and attractions, Ritz Tours has given us a very memorable and wonderful experience. I will gladly recommend Ritz Tours to my friends and family members and mention Ocean as the person to choose as their tour guide. Kudos to Ritz Tours!

The Japan Tour was fantastic, way above my expectations. The guide, Hiroshi, took great care of our group, working extremely hard to make sure things go well for all of us. His heart was in his work! Thank you very much. The itinerary was ideal, not too much and not too little. I am a senior citizen, and the amount of walking and sightseeing was just over my limits, but that was great. I had to push myself to keep up, and that gave me a chance to improve my endurance. I appreciate it very much. The sites were all great, filled with cultural treasures. I learned so much more about Japan than I expected. The Japanese keep their country clean, orderly and welcoming. We have so much to learn from them! We also appreciate the fine meals arranged by the tour; all at unique and high quality establishments. We don't travel with tour packages much, but the more frequent travelers in our group mentioned that the meals were definitely a cut above, especially compared to cut-rate offerings (Gate1, for instance.) Bravo, Hiroshi and Ritz! Great job and great value. Highly recommended.

My tour to Taiwan was great, albeit, a little rushed. The accommodations were very good. The language skill of the tour guide can be improved. The agent that helped us book the tour, Lillian, is caring and professional. Overall, it was a good value for the tour.

The tour was great! The hotel were all 5 stars and we enjoyed it a lot.