Ritz Tours Reviews | Read Customer Reviews of ritztours.com

Ritz ToursReviews of ritztours.com

4.4284 reviews
Activities & Tours
208 S. First Street, Alhambra, California

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Ritz Tours

About Ritz Tours

Welcome to Ritz Tours.Your perfect vacation at heart.At Ritz Tours, we have been handcrafting escorted vacations for more than 40 years. Wherever you want to explore, we are experts in guided tours that show you the iconic sights of a destination while immersing you in its history and culture.A family-run business with an enduring passion for travel, our tours offer a variety of travel styles. We specialize in everything from escorted group tours through to custom-designed private tours for families, couples and friends, together with special interest journeys for groups of like-minded guests.Our destinations span the globe: jetting you to the world’s unmissable capitals or its most far-flung corners. Soak up the history of great cities like Rome or Paris on one of our tours to Europe. Witness the UNESCO-listed sites of ancient lands such as Egypt or Jordan. Or book one of our luxury tours to laze on a Bali or Maldives white-sand beach or enjoy a guided tour around the wonders of Brazil or the wildlife reserves of Kenya.Family values and personal service Wherever you travel with us, your tour reflects the traditional family values we have honored since our launch in 1980. We treat you as part of our Ritz family: providing personalized service from the start to the end of your vacation. Along with our attention to detail, professional integrity and first-hand knowledge of the destinations we offer, it means you can be confident of exploring and traveling without any stress or worry.Every one of our tours is designed with affordability and comfort in mind, too. As well as flexible booking, our vacations include international flights, luxury hotel accommodation and comprehensive sightseeing itineraries with expert guides—giving you excellent value and enabling you to explore at an unrushed pace. Each also comes with enriching cultural encounters and optional tours, letting you delve deeper into your destination than the average traveler.Whether it’s a thrilling safari

Ritz Tours (ritztours.com) has 284 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: ritztours.com
Website: ritztours.com
Category: Activities & Tours
Location: Alhambra, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: May 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Ritz Tours reviews

Showing 187 reviews with 5 stars · Clear filters

Diane Shephard F.
Oct 10, 2023
Phenomenal!!🤩
My experience was one of the most beautiful and exciting trips of a life time for me !! I Traveled on my 70 th Birthday the world !! September 6 it was dream come true I received Gifts from Pizzas from people I didn’t even know!! again with Ritz Tours my UK with Ms. Grace was the BOMB 🤩 Thank you again 😂❤️ Diane Shephard Faulk ❤️
Response from Ritz ToursOct 10, 2023
Dear Diana, On behalf of RitzTours, we are absolutely thrilled to hear that your experience with us was one of the most beautiful and exciting trips of a lifetime! Traveling on your 70th birthday is a remarkable way to celebrate such a milestone, and it's heartwarming to know that your dream came true on September 6. It's delightful that you received unexpected gifts from kind people during your journey, and it truly reflects the beauty of travel and human connections. We're also pleased to hear that your UK trip with Ms. Grace was "the BOMB" – it sounds like it was an unforgettable experience. Thank you for choosing Peony Tours to be a part of your incredible journey, and we look forward to creating more wonderful memories with you in the future. Warmest regards!
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Lynne L.
Oct 10, 2023
Natalie was terrific
Natalie was terrific. Hotels were nice
Response from Ritz ToursOct 10, 2023
Dear Lynne, Thank you for sharing your feedback with us. We're delighted to hear that Natalie was terrific and that you found the hotels to be nice. Your satisfaction is important to us, and we're pleased to have been a part of your travel experience. If you have any further comments or if there's anything more we can do to enhance your future trips, please feel free to let us know. We look forward to serving you again.
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Karen W.
Oct 10, 2023
The Gems of Europe
The trip included everything one would want to experience in Europe. The meals, hotels, and tour guides were also a good choice.
Response from Ritz ToursOct 10, 2023
Dear Karen, Thank you for sharing your thoughts about your trip with Ritz Tours. We're thrilled to hear that your European experience was everything you wanted it to be. Your feedback on the meals, hotels, and tour guides being a good choice is greatly appreciated. It's our goal to provide exceptional travel experiences, and it sounds like we succeeded in your case. If you have any more insights or if there's anything specific you'd like to share, please don't hesitate to let us know. We look forward to serving you again in the future!
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Gwendolyn H.
Oct 10, 2023
Gems of Europe's a Gem
Natalie our tour guide was knowledgable and attended to minute details.The 12 days maximized to include so many amazing attractions. Highly recommend the tour.
Response from Ritz ToursOct 10, 2023
Dear Gwendolyn, We greatly appreciate your feedback about your experience with Ritz Tours. It's wonderful to hear that Natalie, your tour guide, was knowledgeable and paid close attention to even the smallest details. This kind of personalized service can truly enhance a travel experience. We're delighted to know that the 12 days of your tour were maximized to include a multitude of amazing attractions. Your recommendation is a testament to the quality of our tours, and we're grateful for your trust in us. If you ever have more to share or if you're considering another adventure, please feel free to reach out. We look forward to creating more fantastic memories with you in the future!
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Evelyn F.
Oct 9, 2023
I enjoyed the tours
I enjoyed the tours. The trip was very well organized. We had an excellent tour guide.
Response from Ritz ToursOct 10, 2023
Dear Evelyn, We're thrilled to hear that you enjoyed the tours and found your trip to be very well organized. It's always a pleasure to know that our efforts to provide a seamless and enjoyable travel experience are appreciated. Having an excellent tour guide can truly make a difference, and we're pleased to know that your guide added to your enjoyment. If you ever have more feedback to share or if you're considering another adventure with us, please don't hesitate to reach out. We look forward to serving you again in the future!
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Chris B.
Sep 25, 2023
Wonderful experience
Ritz Tours is an excellent company to tour with. They are both professional and friendly. Natalie was a phenomenal tour guide. The best tour guide I have ever witnessed. We had a wonderful experience in Europe. Only one thing, WAY too much walking. A lot of seniors go on your tours and this should be a consideration. I suggest omitting a few sights so that we don’t feel like we are rushing to and fro for 12 days. I would definitely refer my friends to the tour but warn them about the walking.
Response from Ritz ToursOct 10, 2023
Dear Chris, Thank you for your kind words and valuable feedback about your experience with Ritz Tours. We're thrilled to hear that you found us to be both professional and friendly. Your satisfaction is of utmost importance to us. Natalie's exceptional guidance as a tour guide is highly appreciated, and it's heartwarming to know that she made your trip a phenomenal one. We appreciate your insights regarding the walking aspect of the tour, and we understand the importance of considering the needs of all travelers, including seniors. We will take your suggestion into account to ensure a more comfortable and enjoyable experience for all. Your willingness to refer your friends to our tours is greatly appreciated, and your advice about the walking will be a helpful heads-up for them. We're here to make your future travels with us even more fantastic and comfortable, and we look forward to assisting you again in the future.
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Jeanne
Aug 7, 2023
Our family had an amazing time in Japan…
Our family had an amazing time in Japan under Ritz Tour arrangement. The hotel locations are very close to shopping mall and subway that made everything so much easier. The lunch and dinner were all very gourmet which had a variety of authentic Japanese cuisine experiences. The itinerary with the Shinkensan was my top reason to pick this tour which fitted well with the schedule and my two boys love it. All other sight seeings in Tokyo, Kyoto and Osaka were very informative with the well prepared patient tour guide, Hiro. Our return flight was cancelled unexpectedly couple hours before we left the hotel. Ritz Tour manager Lilian in US (weekend in US) and local tour guide went above and beyond to help us situated. It was truly a blessing! Not to mention the Ritz Tour Agent, Olga was so patient to address all our questions promptly before the trip. We will definitely recommend to any growing busy family with a peace of mind to enjoy a vacation. Two thumbs up!
Response from Ritz ToursAug 22, 2023
Jeanne, this review made our day! Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us and the world. We look forward to having you on another one of our tours!
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Betty
Aug 5, 2023
My daughter and I went on a wonderful private tour of Bali
My daughter and I went on a wonderful private tour of Bali and Singapore in May. Our guide, Annie and driver, Wyn, picked us up at the airport and then again each day at the hotel and took us sightseeing. The hotels were lovely 4 and 5 star hotels. We went to many temples and palaces in Ubud then drove to Nusa Dua famous temples and stayed at the Hotel Grand Hyatt Nusa Dua where they had beautiful pools and the beach. We flew to Singapore where Jeffrey picked us up and took us on a full day of sightseeing including Marina Bay Sands, temples , Mosques and museums. We had plenty of free time another day for shopping and other tours such as a beautiful nighttime River Cruise to see the lights on the huge buildings and having a Singapore Sling at the famous Raffles Hotel.
Response from Ritz ToursAug 22, 2023
Betty, this review made our day! Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us and the world. We look forward to having you on another one of our Ritz tours!
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