Rite AidReviews of riteaid.com

Ordered a Omron Blood Pressure Monitor+EKG-Bluetooth. Got the Box, manual and a Omron 5450 in the box. Customer service lingo, ship back then 21 days refund. Lots of Cust Svc Lingo to smooth out, no sup avail? Leave voicemail, nope. I wanted it yesterday after getting a 165/85 at docs today. Keep my money, earn interest, then refund? Nope, ship it today!. If a Veteran do not order or buy from this company, products aren't what you ordered. Cust Svc a joke, no management to provide best customer service. Shipped back today, maybe heart attach tomorrow....? who will be responsible? DO NOT BUY FROM THEM. VETERAN'S ADMIN PLEASE AVOID. RIP OFF, BAIT AND SWITCH, EVEN HAD SECURITY STICKER ON IT STILL. 30 minutes on phone and no clue other than sorry policy says 21 days after received.....FIND ANOTHER DEALER!!!

Waited in line 40-45 minutes for a pro air refill. Once at the register was told come back in 2 hours. This is a prepackaged product and when dared to complain was told never to come back // I've been black listed. So a quick call to SILVERSCRIPT for an updated list of PREFERRED pharmacies. They provided me with 5 options. . Cancer patient RiteAid has filled thousands of Dallas of Rx for me in the past 4 years but l'll never step foot in another RiteAid ever. Caveat emptor.

The pharmacy will not answer the phone, I called 3 times. I had to call the corporate number, they called for me, it took them two calls before contact.

Fischer Blvd., Toms River, NJ...zero stars. Had a Covid test through Riteaid/Quest. They left my sample in their refrigerator...until Quest called them to see where the sample was. Test result was late and my Medical Procedure had to be rescheduled. Never again.

I have been getting my senior dogs prescription filled at Rite Aid at 4245 Holland Rd Virginia Beach Va and have had no problems until Jan 20, 2023. I took the prescription from my Vet to the pharmacy as usual explaining to her that the prescription needed to be filled in tablet form as the prescription stated and to please not substitute the liquid form as happened once before. The young lady took the prescription and looked up the account and showed the on duty pharmacist to ensure they had the tablets. After discussing it with the pharmacist she brought the prescription back to me and said they could not fill it because the Vet had not written my address on it and they could not write it on there. All of the prescriptions I have had filled there never had the address written on them so I asked if something had changed from last month when the same exact prescription was filled at the same exact pharmacy. I was not upset and just asked the question, the pharmacist then came to the counter and started telling me that the DEA had strict rules on this medication, to which I asked her if the rules had changed from last month to which she rudely said if you would let me finish and stop jumping down my throat. I told her I was not jumping down her throat but was asking a question. I told her to please proceed and she again stated that the DEA had strict rules on the medication, I again told her I was not questioning the rules but asking if the rules had changed since last month to which she replied no. I then asked if they only enforced the rules sometimes since they had never done it before. She got upset and told me to leave and never come back. I was a little dumbfounded because I was just asking questions. I asked her for her name which she refused to give so I ten asked for the number to Coporate to which she replied I am sure you can figure it out yourself. This pharmacist who had a name tag with Lisa on it was very rude and unprofessional and I will never set foot in another Rite Aid for anything and have already transferred all prescription to Walgreens. On the way to drop the prescription off at Walgreens I did stop by my Vet and told him what just happened, he stated they never write addresses on prescriptions, he did so on mine to avoid any additional problems.

Riteaid.com is awful, and so is Drive Medical. We ordered a Drive Medical Fly Lite Ultra Wheelchair about a month ago. It was defective. One of the back latches was broken and the back wouldn't lock into place. I've emailed pictures of the chair at their request, sent several messages, made multiple calls, and spend hours on hold. Nothing. Rite Aid "customer service" says they can't issue the refund, it has to come from Drive Medical, who is supposed to send us a return label, but who has sent nothing but a defective wheelchair and kept our money.

Sore # 6753 Menifee,Ca Worst Pharmacy technicians I’ve ever dealt with!! they could care less if your medicine is ready or that your significant other is in serious pain waiting on their pain meds we will get to it when we can come back in a couple hours!…. All they care about is filling some prescription that the person is not even there why not help the people there standing in front of you first doesn’t that make more sense??? Clueless

ON JAN.1ST 2023 WITH ALL OTHER LOCAL RITE AID STORES CLOSED FOR THE DAY I FOUND ONE OPEN IN SPOKANE WA. AT MANITO CENTER. (I USUALLY USE THE ONE ON SOUTH REGAL) I HAD A VALID RX WITH A REFILL REMAINING AND WAS TOLD THEY COULD NOT FILL IT DUE TO NOT BEING ABLE TO PHYSICAL CALL THE OTHER STORE AND THEY WERE CLOSED. WHY WOULD THEY NEED TO CALL WHEN EVRYTHING ABOUT ME AND MY PERSCRIPTION IS RIGHT THERE ON THEIR COMPUTER IN FRONT OF THERE FACES. I BELIEVE THIS WAS A BIG LIE. THEN I CAME IN THE NEXT MORNING, FIRST THING, ONLY CUSTOMER THERE, AND WAS TOLD THEY ONLY HAD 18 PILLS OUT OF 70 AVALIABLE TO GIVE ME. SO I WAITED OVER 40 MINUTES FOR THEM TO GET THIS 18 PILL RX TOGETHER. PHARMACY STAFF WAS NOTICED TO STOP AND TAKE TALKING BREAKS NOT WHILE THEY WERE WORKING. THEN I WAS TOLD TO COME BACK BY A PHARMACY TECH. SATURDAY 01/072023 TO PICK UP MY FINAL REMAINING PILLS. I CAME IN AND WAS TOLD IT WAS "TO EARLY"BY ANOTHER EMPLOYEE. THEY HAD TOTALLY SCREWED UP MY TIMELINE OF HOW MY RX IS PROCESSED AND GIVEN TO ME, SOMETHING TO DO WITH INSURANCE ALLOWING YOU TO PICK UP MY RX 2 DAYS EARLY BUT SINCE I WAS GIVEN 18 PILLS THE TIME BEFORE THERE WAS A NEW RULE OF ONLY BEING ABLE TO PICK THEM UP 1 DAY EARLY. THIS PHARMACY WENT TOTTALLY OUT OF THERE WAY TO AGRAVATE AND MAKE ME COME BACK 4 0R 5 TIMES TO FILL A RX. I GO FIRST THING THIS MORNING TO PICK UP MY REMAINING RX AND I WILL NEVER DO BUSINESS WITH THESE LOW LIFE UNDER EDUCATED PEOPLE AGAIN!!!