Nancy H.
Tried ordering online
Tried ordering online. HORRIBLE!!! Screen jumps around, won't let you edit cart, decided to shop elsewhere. Never again!! Fix your site if you want people to shop there.

Rite Aid Corporation is one of the nation's leading drugstore chains, combining its modern store base, strong brand name, modern distribution centers and superior pharmacy technology with a talented team of associates.
Rite Aid (riteaid.com) has 327 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Showing 250 reviews with 1 star · Clear filters
Nancy H.
Tried ordering online. HORRIBLE!!! Screen jumps around, won't let you edit cart, decided to shop elsewhere. Never again!! Fix your site if you want people to shop there.
Brooke C.
Pharmacist attempted to keep me from getting my C2 medication Saturday by lying to my specialist but I am happy to report my new pharmacy received my new prescription after my side was told.only 1 day delayed. God fights my battles. Stay aware from this egomaniac pharmacist. Never dealt with any pharmacist like her in my life and I am old.
Robert G.
I was getting my meds. 7 a month. The store Manger said to get my med for different place. I set my meds on a refill, you call me to pick them up, an they are not ready. So, I will move to a different store. Just like you store manager said to do. Albany, Or. Robert Gill
Kym O.
I used to like riteaid on Lincoln in Port Angeles Washington, but now having to deal with them can be incredibly stressful and frustrating. When I request a refill it takes them 5 hours and If I don't call and ask about how much longer it will take ( as a reminder since I know they won't do it that day if I don't) they will forget about it and wait til the next day to do it. The medication I need is not something I can wait very long for since its due that day and without it I get very sick. I do like the pharmacy on the hill Ken the pharmacist is amazing and always fast and friendly but not having the transportation to get there, im unable to use it as often as I would prefer. The one im writing about tho is a mess. Its usually always the same pharmacy assistant that makes it difficult. Whenever shes working i panic. Its EVERYTIME! I've tried talking with them but its always some excuse or they honestly don't really care. The store is not much better. The associates are judgemental and accusatory. I've heard them say terrible things about the homeless people outside and randomly just accuse customers of trying to shoplift.
Mark
The Rite-Aid app is disconnected from the pharmacy. Prescriptions do no show up on the app until they have been picked up. The app does not show that a prescription is ready to pick up. Why have an app? Not a big confidence builder in their ability to help with healthcare.
Martin
Could not thave been less helpful at the pharmacy University Park Center, Irvine CA. No interest at all in providing good service
Ndnsky
Unless you're also an UBER COSERVATIVE CHRISTIAN, THEY HAVE BAD ATTITUDES. That being said please don't come here unless you are wearing your cross that Jesus died upon around your neck. If you are wearing anything else, they assume you are not CHRISTIAN. This place is not safe, this is not a safe space. I am a man, I bought nail polish, and oils, peppermint and eucalyptus. As I left the nail polish counter I was asked (clearly as i am currently wearing silver polish)"you wear polish? That for you?" Mostly I would and probably should have just set everything down and walked out. But I get meds at times here too. Pharmacy is just as bad. My husband and I got our 3rd round of shots here, we were looked up and down and judged, the nurse told me because of my immune system, I am getting 2 shots. Moderna, I have never been so sick in my entire life. Her mistake made me sick for the next 3 weeks.
Erniece C.
Had a bad experience at location 455-K N Enola Road Enola, PA. I went to the store to buy something, and my daughter had to use the bathroom really bad. The pharmacist and clerk denied giving us a key for my daughter to use the bathroom. To make matters worse an unknown female customer decided to make sarcastic remarks regarding my daughter having to use the bathroom. It was not a good experience. Never planning on going back there and not sure why we were denied using a public restroom. Made a complaint and have not heard back yet from customer support department.