Rite AidReviews of riteaid.com

I placed an online order on 8/5/17. I got a confirmation with an estimated delivery of "3-7 business days", which would be between 8/9 and 8/15/17. When I checked on 8/10/17, the status was "Processing". I called Customer Service to ask when this would be and was told that the item was on back order, and it would be shipped when (and if) it arrived. The rep told me that they get shipments once a week, usually Wednesdays or Thursdays, so maybe it would come in the following week (8/16 or 8/17). If not, maybe the week after. I asked why I was not notified and was told "We don't do that". But my credit card was charged immediately upon placing the order. So Rite Aid has my money, they have no idea when (or if) the item would be sent to me and they obviously put the customer LAST! So this will be the LAST time I order from them. Buyer beware!

I HAVE BEEN A RITE-AID CUSTOMER FOR MANY YEARS IN NY. MY SON BEGAN WORKING FOR RITE-AID A NUMBER OF YEARS AGO. HE WAS RECENTLY FALSELY ACCUSED BY ANOTHER EMPLOYEE AND INSTEAD OF CHECKING INTO THE ACCUSATION, MY SON WAS IMMEDIATELY 'SUSPENDED' WITH NO EXPLANATION. DAILY ATTEMPTS TO REACH HUMAN RESOURCES, DISTRICT MANAGERS, AREA MANAGERS WERE TO NO AVAIL. WHEN I HEARD ABOUT HIS EXPERIENCE, I WENT ONLINE TO CHECK OTHER EMPLOYEE'S EXPERIENCES WITH THIS COMPANY. THERE WERE HUNDREDS OF COMPLAINTS AND MANY MANY MONEY SETTLEMENTS MADE BY RITE AID CORPORATION FOR UNFAIR EMPLOYMENT PRACTICES. I HAVE REMOVED ALL BUSINESS WITH RITE AID, AFTER MANY YEARS AS THEIR CUSTOMER.