Craig C.
I regularly go to the Rite Aid in South…
I regularly go to the Rite Aid in South Philadelphia at 7th and Reed. I can't imagine how much money I've given them in the 10 years I've lived here. Today I'm there looking at the 75% discounted Easter candy and I pick up the bag of Lindor truffles which should be a good deal. Then I see a big bag of Kit Kats so I grab those instead. The manager walks by me as I get into line and picks up the Lindor chocolate, goes to the cashier and asks if he can do a price check on whether they're really 75% off. The cashier confirms that they are and the manager says he's going to buy them himself. I tell the manager I had just picked those up but then took the kit cats. Then he asks if I'm ready to check out so I walk up and say I hope these are 75% like they said. He says they're not and I said then I'd like the ones I would have grabbed if I knew these weren't 75% off. He said I'm buying those. I said that I would have bought them if the other item wasn't incorrectly on the shelf. He said that's too bad I'm buying them. Maybe chalk this up to being bored from COVID-19, but I think a store manager should be mature enough and have at least a little sense of customers being correct, especially when they are. Anyway, I wasn't going to deal with him and Rite Aid will miss out on what I"m sure is hundreds of dollars of my business in the future.

