Rite AidReviews of riteaid.com

I am permanent customer at rite aid on 8222 18th avenue store. I asked for help about my reward card and the cashier was rude. My friend and I can see his face like not wanted to help. Very bad customer service.

Went their for a covid Test. My son and daughter went to an urgent care and were given their results in 5 minutes. No joke, 5 minutes. 2 days later and I'm still waiting and I'm sick as a dog.

I walked into what I thought was a Bartells on 6th ave and when I went to pay for a monthly prescription and was shocked to find out that not only am I no longer at Bartells but at Rite-Aid but was also shocked with a sticker price of $88 on a regular $22 prescription. This is SHOCKING!!! Its not for some expensive monthly prescription.. PLUS it was GENERIC.. when I asked the counter assistant to please check again, that I could NOT believe it went from $22 to $88 she checked and confirmed that it was indeed $88. this is a RIP OFF... I will never step into that parmacy again.. and urge anyone who fills prescriptions at the 6th ave Bartells... find somewhere else to go,,, you may end up with the same sticker shock I did...

Worst pharmacy experience ever, had my appointment at 4pm, still waiting for the vaccine at 4:50pm, people came after me been called in already, but me no, I had no idea what’s going on, no one would tell you why everyone here for the vaccine is in the waiting area, while they don’t seem busy about everything else, worst experience ever!!! I won’t come back this place in my entire life to get anything from here

The Rite Aid Pharmacy in King City, CA had over 24 hours to fill my prescription. It still was not ready. I was told that it would take 1-2 more hours before it would be ready if I wanted to wait for it. I didn’t. I only use this pharmacy as a last resort. I do not recommend using this pharmacy. The checkers were pleasant and apologetic however.

I think it's outrageous to have people pulling thru the drive thru to do covid tests. What abt the rest of us that can't walk all the way to the back where ALL the big pharmacies put their departments? Then we get stuck in line bc some people don't read directions well? Why can't they pull into a nearby spot? When they're done they can walk it over. Just another way customers get walked on.

I bought a mac fit watch from your ad. It lasted 14 days the plug in broke I really like the watch it worked great while charged but to charge it the band pulled apart it fit so tight it broke when we tried to get it apart. Sue Pollock

Rite Aid will never get my business again. I have never experienced worse customer service. I ordered items online and they sent me the wrong order. Just to get an initial response took weeks. It's been ridiculous. The more I've contacted them, the worse their responses became, until they stopped responding at all. They made me feel as if I was the one inconveniencing them. I never did receive the correct order. An all-around awful experience.