Rite AidReviews of riteaid.com

Wow! The pharmacist was so rude to my wife at the Brooklyn location (3rd Ave& 93rd St). She was in Brooklyn for a family matter, she needed a temporary prescription filled. Instead of offering advice/assistance to help her, the pharmacist replied “Do you want it or not!” She embarrassed my wife in front of customers and caused her undue stress.

This place used to be decent, but now it’s just a mess. Shelves half empty, prices are too high, and the staff don’t seem to care. Pharmacy is the worst—always slow, and they never have stuff ready when they say they will. Not worth the hassle.

Tired of these brands lying! They say "moisturizing" but my hair stays dry or greasy. Overpriced junk with bad ingredients. And customer service? Useless. If I’m paying $30, it better WORK. Never buying again.

My disabled, elderly client just moved to the area a month ago and switched to Rite Aid pharmacy since it's the closest to her home (mind you she doesn't drive). It's been a headache since. This place can't even fill a prescription after a week and a half. They keep using the excuse of being under staffed. My client is diabetic and completely out of insulin!!!! We called it in over a week ago! We went last week to pick up her prescriptions and they filled 2 she had plenty of and never asked for those prescriptions to be refilled. Then two of the ones she did request to be filled they never refilled and still a week later haven't refilled! It's one excuse after another! They never answer the phones. You can't get through to anyone. Even the staff are rude and completely unhelpful. Should have taken one of the ladies staff members advice when we first transferred my client's prescriptions there.... She stated that they're completely understaffed and wouldn't recommend that if we want our prescriptions within a reasonable time we go somewhere else.

Regarding Rite Aid on Painter & Whittier Blvd. It’s bad enough that their ice cream is always down due to their problems with their freezers, I called on 12/15/24 to see if they were up and running because I’ve been longing for a double scoop of chocolate cone, of course they didn’t have any chocolate which was on the menu so I went to get a gallon out of the freezer and asked if I can buy a cone, well I couldn’t because theirs no code to charge me, 🤦‍♀️ I asked if they sell cones and they told me aisle 19, which this man that worked there went to double check and all they had was two packages of waffle cones, I looked at the man and asked him can you just give me a cone and right away he said NO! I went back to the register and asked the lady who that man was and she said one of the managers… unbelievable… it’s bad enough nowadays that people are rude, people stealing, companies don’t give a hoot, there is no JOY or HUMAN KINDNESS in this world… this is so sad… Sorry for the long review, needed to vent… it wouldn’t have put them out of business to give me one…

Purchased 8 oz Robitussin CF from Rite Aid for 20 dollars, the exact same item is available at Walmart for 12 dollars.

What Happened To RITE-AID??? The Shelves Are Completely Empty!!! Are They Going Out Of Business ???

Im so sick of this of the rite aid in Johnstown,Pa they have severely poor service and refill times and horrible customer service it shouldn't take 7 hours to fill damn prescriptions thats uncalled for and just lazy and to be that incompetent and they get an attitude with you because you come to pick your prescriptions and their still not done 7-8 later after you been at doctor's and they call it in i can't wait for all these incompetent, lazy rite workers to lose their jobs it does seem like they want to work anyway so it will be doing them a favor and everyone else who has to deal with these ass lazy ignorant people.