Rite AidReviews of riteaid.com

Rite aid covid testing is definitely sub par! Results are delayed, customer support is non existant! CVS delivers results in less than 24 hours! Use CVS!

I was going to purchase wine at my local Rite Aid and was told by the cashier that my drivers license was to be scanned. I refused because it is giving up too much personal information. This policy is invasive and must be stopped! I want to know why this policy of scanning IDS was initiated. I am in my seventys, so it was totally unnecessary to even ask for my ID.

I was waiting to pickup the prescription at Rite Aid in the city of GARDENA, California , located on Redondo Beach Blvd, and needed to use restroom . I told the pharmacist Who helped me, then she used the P.A to Call someone On to bring the key TWICE. I waited 10 minutes and then an elderly shaved headed man came to open the restroom and told him I‘ve waited 10 minutes . To make it worse,..before I said “ thank you “ he said “ you’re welcome “ with an attitude. Which I thanked him anyway. VERY DISRESPECTFUL SHAVED HeAded old man with an attitude..WOW .. This needs to be told that there’s such a DISRESPECTFUL SHAVED HEAD OLD MAN with an ugly attitude..I will change pharmacy because of this bad experience.

The test itself was very convenient but to get the results takes forever. It states on the website that it will take 3-5 days to get results but it toke longer. If this takes this long, I would have infected so many people already. Please try to get results back to customers faster.

I wish to thank the pharmacist at the Rite Aid in Sonoma, Ca. She was so unpleasant to my wife over a simple question about Pfizer COVID boosters for over 65 year olds, that I know now for certain I will always go to any other available pharmacy. I recommend all elderly to not patronize Rite Aid pharmacy

Rite Aid pharmacy sucks. I go there because its close to where I live but they consistently disappoint me. I went there to get prescription medicine and the asked me to wait 30 mins, I waited 1 hr and 15 min and then they ask me to get in the line to get the medicine again. Another event is when I went around 10 and they told me that it would be ready to pick up at 1:30 I went at 1:45 and still they made me wait 30 min. This is the last time I been there. No more.

Well I been dealing with rite aide in Colonial Heights Va but for th most part they was doing fairly good but lately staff in that pharmacy has a whatever attitude and iam not pleased at all....but what has made me start to look for another pharmacy is when I called to check on my prescription th person on th phone said will be ready in a hour but when I got there it was sorry it want be in until Fri and today is Tues but the kicker is no call and said nothing to me.....very poor poor customer service so I guess I am back to th drawing board....smh

The website for Rite Aid is the worst... You can't even look up something as simple as a toothbrush ..smh