Rite AidReviews of riteaid.com

I placed an order with Rite aid since their in-store price was much higher than the online price for multi vitamins. They screwed up the order so badly it was assigned a case number. When it was finally resolved, it will now take 17 days for my order to arrive. This was my first, and last, online purchase from Rite Aid.

Clearly says online that walkins are welcome .went to get flu shot and they told me have to go online to make appt. I had to spend 10 minutes entering all my info and then after appt made and walked back in line for my appt the pharmacist then told me she needs to manually enter a my info .seems like the left hand has no idea what the right hand is doing at theos location in newport NH .

I went to Rite Aid to get a Shingrix vaccination on 8/18/22. They told me Shingrix isn't covered by my insurance. I would need to pay $265.99 and need another dose in 2 months for $265.99. I got the first vaccine and paid $265.99. Today I checked with my Rite Aid store to confirm that was the correct price. I called CVS and their price was $211.99 and Target is $105.99. That price difference is ridiculous! I never checked prices before as my insurance is so good usually and we ionly pay $5. $300 difference! My husband & I are senior citizens and probably got prescriptions from Rite Aid paid by our insurance company $25,000 in the last 5 years! Please contact me to explain to me how this happens! Marilyn McDonell, 61268 Wedgewood, Washington, Mich. 586-677-3880

Terrible pharmacy experience in Lacey WA. Horrible, inexperienced, understaffed and rude pharmacist. I will be switching pharmacies after 13 years.

Avoid this pharmacy like the plague if you want any type of consistent confident motivated helpful pharmacists and techs. I moved 20 miles away and kept this pharmacy because they were the opposite of what they have become. If you’d like to be regretful hostile and be given the runaround well everybody passes the buck without taking any responsibility for horrible service – then I guess I recommend them but if you would like help and empathy and consistent competency find another pharmacy.

I’m on a medication that needs to be brand name. Called insurance company. They said it was covered. Talk to rite aid said yup we have it. Come in an hour or so. Go there and ask and they say nope we only have generic . Have to wait at least another 24 hours. This medicine is critical for me. Horrible pharmacist and both pharm techs also. I think they should be fired. Worst experience I ever had.

Ordered temperature sensitive groceries with them. They shipped snail mail qwith temperatures over 90F WITHOUT any insulation and any cooling (ice). Products arrived after 5 days damaged. Requested full refund, but they did not respond at all. Will file now a complaint at BBB and initiaste a charge back via my bank against them. From my experince: Never ever purchase on-line from this company!!!

Horrible experience ordering from them online. Instead of processing a refund they tell you to dispute with your bank. I don’t know what type of business practices they have but they need to change.