Rite AidReviews of riteaid.com

For over 8 months, this store doesn't answer their phone a good 90% of the time. Their other store across town is just as bad not answering phones. Prescriptions that used to take 15 minutes now can take up to 4 hours. Customer service on phone (when they can be reached) and at the counter is full of excuses; the most convenient one for them to us is "we're short staffed". Rite Aid is not trying to pay market wages here. They barely comply with Oregon's minimum wage. I'm moving all eleven (11) prescriptions across town to an independent pharmacy that answers their phone and would love any and all prescription that come their way from disgruntled (and rightly so) customers that have been abused by these national corporations. I look forward to being addressed by name again and greeted with a "good morning"!

They suck!!!!!! pharmacist is cold hearted robot they do not care. Transferred all my prescriptions to CVS

They sell phone cards that are old and cannot be used. Then they do not honor the purchase. They should not sell tracfone products.

Went to the store but they require you to go online to use coupons coz they don't have hard copies anymore. I went online and their website sucks. The items on sale I wanted were not there and when I tried to purchase a few things, it kept changing the number of items. They need a new technology person to seriously fix their website. Also, why make it difficult for buyers to get a discounted price on items. It does not make sense. If you don't want to give a discounted price, then don't do it. If you do it, do it right. No point in making every customer work hard for a coupon/discount. Maybe Rite Aid needs a new marketing person as well. It's so frustrating. I ended up buying from Amazon.

I went into store 10274 Manchester NH on 10/13/22 at 8:30 pm to buy thermometers. Well they are hanging by the pharmacy with one saying $16.99 and the other saying $12.99 with BOGO half off. I get to the register and the cashier didn't greet me he had a bad attitude. He rang up my order and I told him that that's not the price that it says on the peg plus they were BOGO half off. He said they aren't the same thermometer. I was charged $33 and $42 for these thermometers I had him delete one due to I was not happy with his attitude and just wanted to get out of there. I shop here all the time and have my prescription here. But after the attitude I got by the cashier I don't know if I'll keep my prescription here or being a customer until they change the attitudes of the cashier's! I wasn't even greeted when I got in there. I hope I get contacted by a manager to recitfy my paying an outrageous price for something that was priced wrong . I have the receipt to prove who cashier was and all info.

Dr called in prescription a day early due to my vacation. Went to Rite Aid to pick up and they closed at 2pm with my medicine inside, drove to Dr got a second prescription called in they refused to fill it saying it was already filled, missed my flight and 1 day of my vacation not to mention I went without my last dose of pain meds and suffered. DONT TRUST RITE AID they believe they are allowed to play with your well being I am now on a mission SHAME ON YOU RITE AID

two things to discuss one is my prescriptions which I have been filling with rite aid for a couple years now. I always use a coupon never been an issue until today they had applied something and it was $14 more then the coupon i had on my phone. when i asked for the coupon i had on phone to be applied the lady behind counter got irate and started acting like an ass. so i paid the extra 14 bucks. The second issue i used the website made appointment for a booster shot and that is no longer in the system so after this i will no longer be using Rite Aid for any need i have i am done with this company for good. i will be moving my business else where. i can see now that Rite Aid is doing so well that they have no need for customers any longer. so i will take the hint and never be back.

I tried placing an order for pick up but after I enter my card number in and hit continue the website kept freezing and I could not place my order just ridiculous.This is why I do not shop at Rite aid their website is not user friendly