RirihairReviews of ririhair.com

Do not buy from here! They TaKe your money and cancel order!!!

Terrible customer service, no reply to hair colour match, reading the message and ignoring on multiple occasions

Don’t buy of this company, they don’t care about customer care, there rude & ignorent girls. Ripped me off sent me wrong thing & wouldn’t give me a refund blocked me & said they didn’t receive my parcel back, I had to go through tiktok to get my refund & they apologised on tbere behalf

Sent me the wrong product and then ignored my messages, avoid this company!

Absolutely disgraceful company run by somebody who is incapable of even basic customer service. Stay away at all costs, go to a reparable company for your hair extensions.

If this is the RiRi hair with a Lakedside shopping center location. Avoid at all cost!!!! They are CHARLATANS who smooth talked me info buying human hair extensions, that cost over a hundred pounds...which did NOT match my hair colour. Fortunately for me, after I paid at the fill I realised what they had done and told them I wanted my money back!!!! As the hair they had chosen for me was not right in texture or colour. However, I would purchase some synthetic extensions that DID match my hair colour, they were infuriated that not only did I turn the tables on them, by spotting the trickery before leaving the shop. But that I also had the audacity to want to swap the wrong item for something that suited me. The thief at the counter, REFUSED TO GIVE ME MY MONEY BACK. AND I refused to leave without it. It took the owner of this scamming business place to come and tell the woman at the till, to give me back my money. But it gets worse! I was given a voucher for a buy 1 get one free. But they told me I couldn't claim my free hair that day because they couldn't do the transaction that day for "some reason" Otherwise known as "Furious they had to give me back my money for the over £100 hair they had been trying to sell me." So I went back the next day to claim my free hair. And they made the transaction a living hell, and tried to make me leave without the hair. Which I refused to do! In the end I walked out with the free hair that I was entitled to, and PAID FOR... With my head held high, because I did NOT allow a bunch of SCAMMERS to get away with fleecing me. If they did it to me, they can do it to you. So please everyone give this unscrupulous "business" with the worst hair ever! The widest berth possible, and avoid the horrific experience that I had. There are so many amazing hair shops around, who value their customers and make the shopping experience a joy. Places like RiRi hair, give legitimate businesses a bad name. So when you go shopping be on your guard, and don't allow the fraudsters out there to fleece you out of your money. They have no conscience, at all.