KH
Honesty and care stands for a lot with customers...
I had several unusable beads in a tube and some clasps that were on sale that weren't that quality. One or two beads are the usual ( there shouldn't be any, as much as this stuff costs) and I'm sure customers would appreciate notes or comments when the sale stuff is substandard. I won't buy here anymore. Many of these hobby companies just sell stuff, don't really care about quality; and worst of all, they call gold-filled "precious metal," and quartz, agate. and shined rocks "gemstones." What a racket.