Ridge FlameReviews of ridgeflame.com

Response from Ridge FlameJul 28, 2026

Thank you for your review! We're glad we were able to quickly resolve the issue and replace the items damaged during the initial shipment. While shipping damage can occasionally happen, we work hard to make things right as quickly and smoothly as possible. We appreciate your patience, your understanding, and your trust in Ridge Flame. Thank you for choosing us, and we look forward to serving you again!

Response from Ridge FlameJul 28, 2026

Thank you for your wonderful review! We're so glad you found exactly what you needed. Offering competitive prices along with fast, free shipping is one of our top priorities, and we're happy to hear we delivered on both. We truly appreciate your support and look forward to helping you with your future fireplace needs. Thank you for choosing Ridge Flame!

Response from Ridge FlameJul 28, 2026

Thank you so much for your fantastic review! We're thrilled to hear that everything met your expectations from our fast delivery and competitive pricing to receiving exactly what you ordered. Your support means a great deal to our team, and we truly appreciate you choosing Ridge Flame. We look forward to serving you again on your next project!

Response from Ridge FlameJul 28, 2026

Thank you for your wonderful review! We're delighted to hear that your order arrived in excellent condition and exactly as advertised. It's also great to know you were pleased with our pricing. Your satisfaction is our top priority, and we truly appreciate you choosing Ridge Flame. We look forward to serving you again on your next fireplace project!