Ride or Die Equestrian ShopReviews of rideordieshop.com

Response from Ride or Die Equestrian ShopJan 16, 2026

Hello Amy, We understand the frustration felt by the handful of customers that were subject to an unanticipated and unprecedented delay due to delays at US Customs and Border Patrol. We reached out to you and all affected pre-order list customers with several update emails explaining that our last box of limited edition Complete Brush Collection inventory was pulled and delayed by US Customs for 11 business days - including heretofore non existent additional Federal holidays that were signed into place by last minute presidential executive order that effectively shut down US Customs processing for an additional 4 days. We have been importing items without issue (including the first 100 boxes for customers on this list) for years - and this last box arrived in a timely fashion on Dec 11th as well. As soon as US Customs took possession of the inventory for inspection, we informed you all. We continued to update. And finally, when US Customs finally released these items 11 business days later, they were sent immediately. We truly wish we could anticipate or control the actions of the US Government these days. It is of course not our plan to let our customers down. Enjoy your limited edition kit!