ReservedReviews of richardsonsamusements.com

if ever there was a company that deserved a minus rating it was this one. utter rip off, misleading false advertising. no response or offer of part refund for what was a flop of a "balloon" festival. even if they had refunded entrance money they would still have made plenty off the ripoff rides and food prices. hopefully their future bookings will dwindle in response.

Terrible day on Saturday at the supposed Balloon Festival at Corbridge just a total shambles and false advertising to get your money and state no refunds under any circumstances well I think the amount of unhappy people that have basically been scammed deserve their money back. I didn’t pay almost £100 to stand in a muddy field spending more Money on the extortionate priced food and drink waiting for any balloons! There were none all day and weather was not bad until later. They attempted to put one red advertisement one up about 5.30 it was for about 10 mins then put away we gave up then and left then to announce later on fb anyone can use their Saturday tickets to go back Sunday!!! Do they really think anyone would want that experience again!! Shocking from start to finish

Spent nearly 4 hours at the balloon festival from about 12-4 with not a balloon in site. Was stuck paying for extremely overpriced fairground rides (£5 for bouncy castle after already paying the £15 pp ticket entry fee and £5 parking fee) so that our daughter could have a good day. When I messaged the organisers they said ‘many balloons were set up and tethered for guests throughout the afternoon and evening’ which was a blatant lie. I am told that at about 5 they inflated 3 balloons for a few minutes, this is hardly many balloons and hardly the afternoon. Honesty and proper communication would go a long way but I won’t trust any of their events again. This was absolutely not what was advertised.

Misleading, untrustworthy company. All for money! Ludicrous terms and conditions, ie your not allowed to sell your ticket if you can no longer attend and if you do they will proceed legal action? They delete negative comments on their spare time instead of addressing people's concerns

We were the “lucky” ones paid just £5pp for the Friday night balloon festival when the weather was lovely. However, despite the good weather, the ground opened at 5pm, 7.30pm they blew up one advertising balloon for 10mins, 3 took off never to been seen again, they blew the penguin up for 10 mins, then we waited 2 hours to see 6 in the night glow. Not the 25 they advertised! Overpriced fun fair and food, terrible tribute acts and not much else. But the poor people who paid £15pp for Saturday in the rain and saw 3 balloons for 10mins over 10 hours! Loads of complaints on the Facebook page, all since deleted by the organisers and instead reposted Friday nights pictures over the weekend to make Saturday look successful too. These people also organised the much criticised monster truck show so either they don’t learn from mistakes or are scammers.

Falsely advertised as up to 25 balloons but only 1 there on the day. Lack of information on social media. Messages to the company were either ignored or rude responses received. The whole event was a scam. Unprofessional company who are unable to organise a large scale public event - basically paid over £100 to walk round a field. Will be contacting trading standards over misleading advertising

Horrendous. £15 each to walk around a wet, cold field. There were 3 balloons out of the 35 advertised, they were tethered for about 5 minutes each. There was 0 announcement made about how all the pilots had gone home. Advertised as balloons tethered throughout the day and that was NOT the case. Understandable they couldn't lift off, but they could have been tethered. Utter waste of time and money. Could have gone on stage to say sorry there won't be any balloons, but they deliberately didn't so you would have to stay all day. Deleted all negative feedback on their Facebook page then proceeded to post videos of the Friday night seemingly trying to pass it off as Saturday. Only updated the page an hour after the balloons were meant to be there. If there were other things balloon related that would have made it slightly better. For a balloon festival there was nothing, no history on hot air balloons, no balloon animals etc That would have at least been related to the 'festival' theme. Overall a total scam and shambles. Should be ashamed

Awful, almost fraudulent with the false advertisements for the balloon festival, meant to be 25 plus hot air balloons tethered and then flown, we saw 3 tethered for 10 mins and one got about 6 foot off the ground... paid nearly £70 to get in then had to pay for rides on top of that!