Jeff H.
Not as good as they used to be
Not as good as they used to be. The light gray shirts that were sent to me have a lavender undertone to them. Customer service was very nice and said I got a bad batch and offered to resend it to me when they got good ones back in stock. They finally sent me new ones 6 months later, but the new ones they sent were the exact same lavender grey color. The original heathered gray ribbed tee I had ordered 4 years ago was a much better color, feel and quality, which is what got me hooked on ribbedtee. This newer version seems to stretch out more and not hold their shape as well, in addition to the color being weird. We'll see how long they last, but regardless I would never where this shirt on its own, only under other shirts, due to the weird lavender grey color. Going to start exploring other brands & alternatives now.
Response from ribbedteeDec 31, 2019
Hi Jeff, Thank you so much for taking the time to provide your feedback. This is indeed a problem if you received any items that have a lavender-like color for a second time. Our new CoolWear Supima undershirts did replace our original Classic Fit heather grey undershirts -- which had a blend of cotton/polyester -- giving them an overall closer fit. That said, our CoolWear Supima undershirts should not have any lavender hue to them. We do understand that our heather-grey undershirts will have a different color-tone to them than our solid light grey undershirts, but they should not look lavender. We did experience an out-of-spec batch of undershirts that had the wrong coloring, and we are working with any customers who received those items and providing replacements 100% free of charge. Our team would be happy to work with you on a return of the defective items and either provide a 100% refund, Account Credit, or exchange for correct items or other others. Please contact us via our Contact page on our website, and we'd be happy to assist you further. We look forward to hearing back from you. Happy New Year, RibbedTee Customer Service