RHP PropertiesReviews of rhp-properties.com

I am currently investigating a civil rights case with this company due to multiple violations, I have evidence that the company was extremely dishonest about repairing things, I have screenshots of the manager lying about not having money even though a check was being sent to them that very day, I have evidence that the manager promised to fix things and then later threatened to evict me over them if I did not fix them myself after recovering from a life-saving surgery, I have evidence of disability discrimination and the manager even signed for the approval of my ramp for my disability. This is a very predatory business and I recommend you avoid RHP at all costs. When I called RHP properties to complain about the manager the corporate gentleman told me he did not see any evidence and he did not believe me.

Dear Nancy, I am writing to extend my absolute highest praise for the breathtaking level of customer service and scheduling expertise you demonstrated today. When I called to confirm my sink repair for today, September 9th, I was genuinely thrilled to learn that you had instead booked me in for September 16th. To double the wait time from 6 days to 13 days is a stroke of administrative genius. Your charmingly sharp telephone manner made the entire experience complete. It takes a real commitment to customer care to deliver that level of hostility to someone who has just returned home from major hospital surgery and simply needs a working sink. Thank you so much for the extra week of inconvenience. It really adds a special touch to my surgical recovery.

I'd give them a ( 0) stars if possible! Managment is useless, unreliable and liars! Certain people can break the rules while others cant. The park manager Cody became physical and verbal with me for simply parking in front of our trailer trying to keep the people next door from continuously parking everywhere so others couldn't have company due to parking. The other neighbor has dogs that always shit in their front yard and they never wanted to clean it up in a timely manner causing you to smell it when the wind blew. Cody refused to address the situations. I was getting tow stickers for parking in the street for good reason while others parked in the street and never a word said to them. He ( Cody ) discriminates against handicapped people as myself and upper management is no better. Instead of listening to their residents, they too place the blame on the residents instead of the park manager. It's a joke of a place. Before moving in they promise all kinds of updates to the property which never happened. The street up top always floods due to clogged up drainage. The streets have never been repaved like they promised, no kid park as promised, no any kind of updates other than trailers which are over priced. Don't waiste your money with this place, find somewhere else to live. Patronizing this place is a mistake that you'll regret. Even the maintenance guy quit because of micro- management and the inability to agree with Cody. He is a huge contributor to the problems with that place!

Management is very difficult to have in your life. Avoid Satellite Bay and all the Tampa Bay area parks operated by RHP. Management is oddly unstable and vindictive. You can't tell what mood she will be in from one moment to the next. Residents complain to me about not feeling safe here (if asked confidentially). Management ignores requests, then issues a write-up for some minor infraction in your yard. She is uncouth and unnecessarily aggressive with residents who are seniors with health issues. She burns through assistant managers quickly, and employees look terrorized by her.

Not even a 1 more like a 0. You have got to be the absolute worst company on this planet! I hope karma hits your company soon. Sneaky, sneaky snakes. I had a 30 minute conversation with the alleged park manager, regarding a very serious illness that someone my age wouldn’t normally have. She assured me everything was okay, and if anything changed to let her know, and keep the lines of communication open. I had called her because due to being hospitalized for so long, I was going to be late (10/31) and I would pay for October and then turn around in two weeks (11/14) and pay Novembers, and of course any late fees associated with that. Is that what happened on her end? Nope.( I paid $1200 on the 31st of October. With a very small balance left for the 14th of November. Got served with some stupid ass papers this past Saturday. Mean, I guess I should have read some of the internet complaints against you guys. I agree with all of them. And, I too, will be posting on any and all social media networks, to let them know EXACTLY what your company does to people. You know that most people that live here ( Winter Haven, FL) are on fixed incomes and have no choice but to stay with your bullshit. I’m gonna make sure I go door to door with ALL the complaints ALL over the world so the new people can see firsthand what a trashy company you really are. I can’t wait to engage with my neighbors as well as the online folks about the things you do to the elderly. I also see you have multiple lawsuits going on right now 😂😂😂😂 Can’t think of a better company that truly deserves it!!! Cheers!

So I lived living there at first definitely one of the nicer communities in town , clean , nice staff, pool. Well they will charge $50 maintenance has to do yard work even if it takes five mins and leave what they call “rule reminders” May 2024 my approved legit ESA dog with letters from my therapist and psychiatrists unfortunately bit the manager 1: HE WAS ON A LEASH AND I HAD HIS SHOCKER IN MY HAND 2: SHE CAME UP WHILE MY BACK WAS TURNED TO BRING A “rule reminder” about mowing to put on the door. 3: WE DIDNT KNOW THEY WERE COMING BUT HE WAS ON A LEASH WHICH IS REQUIRED BY THEM WHILE OUTSIDE AT ANY TIME EVEN IN YOUR YARD. So we follow the rules.4:my 7 year old now 9 was with us and told me she the manager we’ll call herKantasha close to the actual name just sounded out iykyk😊 anyways I wasn’t in danger, didn’t feel in danger but I was tired after work and acted a little surprised and was normal said hi and all that. Well my dog I guess felt otherwise and he bit her. It was pretty bad, and it was awful, terrible, traumatizing to everyone involved especially her. My husband and I felt terrible and complied with everything. WE OFFERED TO PAY HER MEDICAL BILLS AND SHE DECLINED They required us to surrender him to animal control which we did. Kansas has a two bite law and we actually had rights to not surrender right then and there. we stayed up all with him until they came, and we were told by the officer we would be able to take him to our own vet for euthanasia if it was deemed necessary after evaluating him. Then found out the Monday after as it was Saturday the officer was incorrect, and were told they would call us when it was done so we could arrange cremation It turned out that they just pretty much lost his paperwork and his body. So still very upset about everything I had to explain what happens when a dog bites somebody to my three kids. so I had to deal with that breaking news to and that was heart wrenching, while still feeling terrible for the girl who got bit. A week later we get a paper saying she is suing us from a accident attorney, I answered all their questions that they had never heard from them again. We were given a ticket and had a court date in July for the city/county which we went to, and got found not guilty as the accident occurred in our own yard, and followed protocol by having him on a leash. So fast-forward another year in July, I get two kittens from my mother-in-law and a letter from my doctor stating that again they’re emotional support animals not pets. Every six months they come and do an inspection and look for damages (if you rent)and check the fire alarms and make a list of what needs to be repaired. some of the things you have to pay for some of the things are just normal wear and tear that they fix it Well, she tells me that our family “lost pet privileges“ idk what that had to do with my cats because an emotional support animal isn’t pet (she actually was the one who described us the definition when we signed our lease and moved in there back in 2022” Before I got them I had sent an email with my letter back in June and never got a response assuming all was well. The following few weeks we received a rule reminder to get rid of them and show proof of rehoming. I then had my psychiatrist write another letter and brought it in. The office was closed at 4pm on a Friday when they should be open until 6 but that’s not uncommon. It seems like the office is always closed when it’s not supposed to be which is a whole different other situation and annoying . So I took my letter and took a picture of the letter and took a picture of me placing the letter in the dropbox at the office. I also sent a lengthy apologetic email with a copy of the letter in there so they got it multiple times. We never hear another word about anything again until October 1, telling us we have to be out October 31. So the month of October brought more notices, and three days prior a notice saying if we’re not out on the 31 they will file suit. Then on the 31 we received two calls from a girl named Marla who explained she’s Kantasha’s “assistant” making sure we know if they don’t have our keys by the end of the night we will be evicted I guess that can be done on a Saturday 🤨🧐🤔Now that last phone call was extremely unnecessary, and unprofessional where the written notices were definitely enough and it was obvious we were moving if you were to go by the house. This whole situation almost cost my marriage and my whole life because I work from home. It caused extreme distress to our whole family with constant fighting and loss of sleep. I almost had to be hospitalized. There’s a reason I need emotional support. This wasdefinitely in retaliation, for no other reason, then she was mad. I have a long history of mental illness and depression/anxiety Petty, unprofessional, discrimination lawsuit, coming to RHP woodlands Wichita Kansas.

I live in a property in Connecticut and even though rent is reasonably priced compared to what others pay these days they do not believe in mowing lawns until it looks like you’re walking through a jungle. They leave tree branches sitting in the middle of the fields that it’s pretty clear they have no idea what to do with. And just stand around gossiping instead of doing any work. The problem is they change maintenance guys often and they are yet to find guys who actually know what there doing. I mean maybe the lawn mower finally broke who knows…

You are better off renting then being a homeowner, as home owners are treated as second class. The home we purchased was New and up on moving in the water lines was never properly flushed resulting in a faucet being replace. A corner piece was busted and not replaced. Have a roof leak, exterior doors not sealing properly. Champion homes is finally sending someone out. RHP has a lot to learn about managing properties.