Jlt
Fraudulent Return Policy
WARNING FRAUDULENT
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Rewigs (rewigs.com) has 54 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Jlt
WARNING FRAUDULENT
Jim
My wife has stage 3 pancreatic cancer. Chemotherapy will likely thin her already thin gray hair. She saw an add on Instagram for REWigs, it looked very professional and was located in the USA. She ordered a gray wig similar to her own hair hoping it would be appropriate. The wig sent is a red wig. When she complained, the response was you ordered this color. She responded no the color selected was not red! The company does not allow return to the USA, returns must go back to China. This process takes months, costs are incredibly high and must all be borne by the consumer. Short story, we will give you $25.00 to keep the wig and donate it. This is a fraudulent company. They are not reputable and take advantage of those in the least possible circumstances. The item cost isn’t the big issue, it is the fraudulent nature. They do seem to care a little bit about reviews, I let an earlier review and they contacted my wife offering her $40.00 if she took the bad review down. WARNING, BEWARE FRAUDULENT BUSINESS!
James T.
The wig ordered was gray. The wig delivered was red. They claim that’s what I ordered. There is no possibility to return since they are in China. Advertised as USA. Offered $25.00 to go away. This is a terrible way to treat a customer that is going through chemotherapy and needs a good human hair wig. Beware of this scam!
Vanessa Tabor G.
I was sent t a wig that was in a package that had been returned several times, It was not the right color and appeared very shabby and bad texture. They do not gurantee product. When i wanted to return they said they would send me twenty five dollars, i paid $200.00
Sharon F.
Well i ordered a two tone gray wig thinking i hit that mark, but evidently i hit the wrong one. Very confusing. Well anyway I ended up getting a blonde wig which I didn’t want. I contacted seller and they offered me to keep that wig then pay them $58.00 to get the one i wanted or send the blonde one back and they would send me out the gray two tone one. I took the latter. I then asked them to please send me the right address to send it back. No response. Have sent numerous texts and e-mails and yet have no response. Im now going to put in a dispute to pay pal. If anyone has the right address so i can send the blonde wig back i would really appreciate it
Susan A.
Iam still trying to get my money back from this disgraceful company which needs shutting down on Facebook & Instagram. Terrible replies offering very little back or a new wig that I would beed to purchase! Any advice how I can take this further??
Cyndi G.
I purchased my first wig. It’s very pretty but the color wasn’t right and it’s a bit too long in length for me. I requested a return of the wig. I was told it was very expensive to return it but they would give me a $30 refund. So, they don’t stand by their policies and don’t care about the customer. I got the refund, but now I have a wig I can’t use.
margaret D.
I ordered a grey wig with parting on left side. I received a blonde wig with central parting that cannot be restyled. I wanted to return it for a refund but all I got was an offer of £18 compensation which I had to take as their ability to communicate coherently is hopeless. I am sure the way they operate is illegal as they have a refund policy but don't do refunds.