Leah H.
Scam
Scam. They took my money and I received nothing. I reached out numerous times and they would give me fake tracking numbers. I actually physically went to ups and they said 'that number isn't real'.
The best Essential Oils come from Mother Nature. Revive bottles them and delivers them to your door.
Revive Essential Oils (revive-eo.com) has 44 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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44 approved reviews, newest moderated first
Leah H.
Scam. They took my money and I received nothing. I reached out numerous times and they would give me fake tracking numbers. I actually physically went to ups and they said 'that number isn't real'.
Bought a cat T.
Revive Essential Oils is a scam. I'd never heard of them until the search for where to buy a particular oil. Revive Essential Oils claims they sell the version from France. The helichrysum oil they have is neither from France, where the Italicum version is grown, nor is it even helichrysum oil. Certainly horribly blended/diluted, with paraffin aftersmell. We messaged them to return the 2 bottles of which one had been opened. They failed to repond and only responded when I went to PayPal and escalated my complaint. Even so, they refused to send a prepaid return label for 'free return advertised on their site. They are using PayPal to request that we send back both items at our expense "in exactly same condition" and only then will a refund will be issued. They are fully aware one of the bottles was opened -- that's how we could verify that the product was inferior to start with. This company will use Paypl, which certainly has some customer-claims-rejection agreement with them, to rob you of your monies. Their oils are blended frauds. The oil we purchased is supposed to have medicinal uses so this is a really fraudulent abuse Revive Essential Oils is carrying on harming people's health as well as outright theft. My $132.16 Canadian dollars stolen by Revive Essential Oils. AVOID Revive Essential Oils. Their products are fake, scams and for fools.
beth B.
This review is not about Revive's products, it is about their customer service. I have been waiting over 15 days to receive my order, I have reached out several times as my shipping information from DHL showed that the tracking number Revive supply showed no results. I went through my order confirmation to see if there was another tracking number, but nothing. The first time I reached out I did receive a response with another link, it took me to UPS and also showed no results. I have repeatedly reached out over the past 4 days via their chat/contact form/emails all to no avail. I will certainly NOT recommend nor will I ever purchase from this company, sadly because of terrible customer service and not the because of the quality of their products. Do better Revive
Valley G.
The worst customer service i have ever received from a company! They gave me store credit for damaged and defective items sent to me for them to only give me store credit which I did t want and it doesn’t work! No one gets back to you! So I had to go to the BBB ANDreport fraud to my credit card! This company is ruthless and scam artist! They should not be doing business! Super dishonest. Sad cause I spent over 1k on there products with a couple months and they can’t refund me 50 bucks for damaged stuff they sent me! Comply disgusted with these people and this company! Shame on you RUTH AND CHRIS!!!!! Bunch of DISHONEST AND JERKS RUNNING THIS COMPANY!!!
Gil
Terrible! Order never arrived. Emails unanswered. Luckily PayPal organised a full refund for me. Do not buy from this site.
Pablo D.
Customer service takes a long time to respond and the tracking link was broken. The item still hasn't arrived and I have no idea where it is.
Mrs P.
The lavender clothes washing liquid smells lovely in the bottle, but once the clothes have been washed and dried, the clothes smell like a rotting rat!! It's unusable- avoid!!!
J S.
The worst customer service ever. It takes days and days for them to respond to an email, which is inexcusable. They offer and promote three day expedited shipping but never honor it. My latest order was promised to be here by December 23 and it now is not going to be here till the 27th. Why on earth did I pay for three day when it's going to take 10. Do you think I can reach out and actually talk to anybody? Nope. And when they do finally get around to responding, it'll just be some generic excuses. They take no ownership, make no improvements, and basically don't seem to care at all. A company of this size has no excuse to take days and days to respond to a customer.