Debbie
My Mother cancelled as she couldn’t use product and they still sent out autoship. She lost exchange money in refund
My Mother B. Sharkey bought Total Bowel Release in mid October 2025. In early Nov she called Revival Point and told them she couldn’t take it as it was too strong for her - even cutting the dosage down to half. She was going to return the bottles she had left but they said don’t bother. They refunded her money. Then in January they sent her an auto shipment. She didn’t know she had auto shipment. Why did they not cancel that in early November when she called and told them she couldn’t use the product? They refunded her money but she is out the exchange difference $8.91. They said nothing they can do about that. Very bad business sending out autoship when it should have been cancelled. Be wary when buying they don’t set you up for autoship. If you don’t want product again make sure you call them and have them tell you they cancelled Autoship
Response from Revival PointJan 19, 2026
Hi Debbie, We apologize for any inconvenience this situation may have caused you. At Revival Point, we do not condone the mistreatment of our customers and would like to rectify this situation in a way that best suits your needs. Please email us at [email protected], with your first and last name, and your order number, and we will take the necessary steps to escalate and resolve this critical matter promptly. We look forward to hearing from you, and again, we sincerely apologize that your experience was less than satisfactory.