Christine H.
Sent wrong product
Sent wrong product, item was charged for expedited delivery. 24 hour customer service line was deceptive, voicemail said it was closed, only open during certain hours. Spoke with a pleasant agent next day who was unauthorized to rectify situation. Had to send email explanation. Still waiting for response.
Response from Revival PointJan 27, 2025
Hi Christine, We’re sorry for the inconvenience this issue has caused you. We will assist in following up to resolve your account issues ASAP. Thank you for your time, and we sincerely hope you have a great rest of your week!




