ReviselyReviews of revisely.com

I had a terrible experience with Revisely. My subscription was renewed, and the payment was taken from my account, but I hadn’t used the service for 11 months and had forgotten I even still had the subscription. As soon as I noticed, I immediately canceled the subscription to prevent future renewals. But by doing so, I lost all access to the service — and now, I’m stuck paying for an entire year without being able to use it! I reached out to customer support, but they refused to refund me. It’s outrageous that canceling immediately cuts off your access, even though you’ve already paid for the year! This setup seems designed to trap you into keeping the product, hoping you’ll forget to cancel so they can charge you again. A complete scam. I would strongly advise against using this service.

AVOID-- Total scam artists. Beware of positive reviews as they look fake. I paid the money for a subscription but the interface started to decompensate within a few days-- flash cards displaying incorrect answers, etc. Canceled my subscription so at least I wouldn't get automatically renewed and then I LOST access to the service I had already paid for within the time period that I had paid for. All efforts to get a refund for a faulty product were passive aggressively refused. MANY BETTER OPTIONS out there-- cannot emphasize enough that you should NOT USE REVISELY!

If you pay for an annual subscription YOU WILL LOSE ACCESS to all features when you cancel the subscription earlier. Such a waste. To me this is such a sneaky trick. How convenient for them not to write down this important information in the section “Help Center - Billing”. People will read text that is easily accessible, no one wants to waist time in the terms and conditions section . Obviously, I am not the only one who thinks this, so hopefully Revisely will fix this if they actually have UX Designer, researcher, or a business person who can tell the team that they are not doing their job properly.

i cancelled the subscription and they have revoked my access to the premium account they have charged me for it doesnt make sense

Do not ever subscribe to these scammers. If you subscribe and then decide to cancel the subscription so you're not billed the next month, everything you have already paid for will be REVOKED. You will LOSE all access to services and features you have already paid for if you simply decide to not let them charge you again the next month. Speaking to their support indicates the same thing and they have no remorse to you losing your money and have no interest whatsoever in refunding your money for services you can't access anymore.

When using the Quiz generator, I provided the correct answers but the generation would mark other options as correct. So I can not practice with it. What a waste of money to pay for this. Luckily I just got the monthly subscription!

Terrible company with poor services that takes your money without letting you use the full service. I used it for a bit but found the flashcards that were created were very bad and not worth the money. Unfortunately, I forgot to cancel before the subscription reset. Since I hadn't used the service that month, I decided to ask if they would refund me for the recent subscription payment like some companies do if you forget the cancel, they wouldn't which I understand. However, what was unacceptable was when I went to cancel my subscription I was given a warning that I would lose my ability to create flashcards immediately if I did this. This was not a free trial, this was a few days after I paid for another month and if I cancelled I would not be allowed to use the service I already paid for. I contacted support to ensure this was correct and they confirmed that immediately after I cancelled they would revoke the service I paid for. I asked them then to at least let me cancel without them taking my ability to create flashcards if they couldn't offer a refund for the monthly payment I hadn't used yet and they still haven't responded over a month later. This is a very sketchy company that will force you to keep a subscription until the very last day if you want to get the full value for your money and if you forget to cancel because of how ridiculous their system is they will not only refuse to refund you, but ghost you as well. Definitely don't spend your money here. Lots of other AI flashcard makers out there with better business practices.