Reverse Mortgage FundingReviews of reversefunding.com

Getting a mortgage from them is fast and easy HOWEVER God help you if you have a fire or other disaster. They take the money from the insurance company and trying to get it back from them to pay the contractors is a nightmare. They continually say they couldn't get hold of you and cancel inspections that would allow the release of the insurance money. I gave them my phone number, which is on 24 hours a day, over a dozen times and they still claim the inspector couldn't get hold of me. It has now been 8 months and they still haven't released all of the insurance money. If you email them, you will never hear back from them and calling them requires at least an hour holding on the phone to speak to people who obviously don't care. At one point their inspector was being hospitalized for Covid and yet they didn't know it and just left us hanging waiting for a call from the inspector until I managed to find contact information for the inspection company they were using. Great way for them to earn a lot of interest on money that doesn't belong to them. A mortgage company should go out of its way to assist the homeowner when there is a crisis, but not this one. My advice, don't get your mortgage with this company.

It seem our rev is dragging iam not happy at all with this company so far.its going on 7mos and we are not.even close to closeing.i hope somebody with this company and check into my case and let.me.no.why its taking sooooooo.long

Was to paint trim on house at sign of loan. I paid money up front to reverse mortgage to make use it gets done. Project finish in timely time. Reverse mortgage now refuse to return the money even with me paying vendors direct want siding replace now. Have doc for alll

Highly Recommend!!

My mother went into a nursing home in april of 2019 I amSTILL trying to settle with this company one person says one thing another says something else, had a buyer for the house they took months to respond, buyer bought another home and was ready to close before we got an answer from them,I have been trying since October to get them to winterize it, there is NO money, they expect us to keep paying insurance, taxes heat etc. Not a good company to deal with when it comes to the end for the people left trying to settle things up. I would highly recommend looking into something local if your looking for a reverse mortgage. This company does not care!

I am surprised at how long the process has been to close my old account and open a new refinanced loan. Lots and lots of conditions were added along the way. The worst part of having to work with RMF is how inconsistent their servicing departments are. The same phone number for this department leads me either to a recorded message by someone who doesn't return my call promptly, (even though I am calling during business hours.) Or this phone number is answered by different departments throughout the US...Each servicing department has a different message. The servicing department is not coordinating within itself and thus provides very unreliable and inconsistent information to the client. And that is a very important part of the company.

Horrible company to do business with! I won't mention who our loan representative is by name as we know him personally, but this company sucks. We thought he'd have more pull in getting things done, but that wasn't the case. The underwriter is ridiculous. Apparently, he/she is a very dishonest person as he/she wants proof of everything, even after it's right there in black and white. We have a monthly amount deposited from an annuity. They wanted something from our financial advisor to verify the money would continue for at least another three years. He submitted the letter they requested as well as it appearing on our monthly bank statement. That still wasn't good enough proof. They wanted a statement showing what our balance was in the account it comes out of each month. What we were told should be a simple process was much more difficult than obtaining a HELOC or a regular mortgage. Our home appraised at $505,000 and we own it outright. It's also only 10 years old, so not like they had to deal with a home needing repairs or an active mortgage. I told our loan rep we would NEVER recommend this company to anyone!

I would rather be castrated without anesthesia than to go through this again. First it took no less than 6 times to get a call back for my certification. Then I changed my trust deed to include my wife. The person that changed the trust was harassed so much by Reverse Lending Funding that he actually called me and asked me what is wrong with these people. He spent a long time on the phone with them, with what he said were silly questions that were asked and obvious. Then came the very incompetent notary. What should have been a one time signing I had to deal with about 3 or 4 times. She failed to thoroughly review the documents that we signed. This on top of all the ignorant and obvious questions that were asked by the lending processor who I believe was the first time she tried to process a loan. I advised my friends, family, and colleagues to NEVER do businress with this company and I told them why.