Michael
I was very unhappy with the appraisers…
I was very unhappy with the appraisers and their errors. The fact that these errors were tolerated and let to stand was beyond belief to me. Even more so was that they were paid their full rate for such sloppy work. The call from Sarah when I was in my car, forcing me to decide on an insurance policy was another blunder, esp when I had the policy running back to 2017 with Safeco as she said she required. Carol's work was fine, though I thought passive. It did get done, in 8 weeks, but it did get done and I am grateful for that. I'm glad it is over. Wish I felt like celebrating, I am just relieved.
Response from Reverse Mortgage FundingMar 19, 2019
Hi, Michael. We’re sorry to hear about these difficulties you may have encountered. At RMF, we strive to help meet our customers’ needs while providing the most enjoyable experience possible. Our appraiser is an independent, certified company and it is important that our vendors provide impeccable service. If there is anything we can do to help at this time, or if you have questions you’d like to receive clarification on, please feel free to reach out to us directly by calling 866-654-0020.