Christine A.
Unexpected automatic subscription
I am not happy with my inability to contact this company to stop a subscription which I didn’t think I’d taken out. I’ve sent some emails to them but I haven’t had any replies. I thought I had just ordered one delivery and have been sent 3 now despite trying to get in touch with them. I’m afraid I may receive another with the appropriate money being taken and I don’t know how to stop this. I’ve already received serum that will last me months so I don’t need anymore. I haven’t even tried the serum yet as I’ve been caring for my husband who has now sadly passed away. I don’t need this additional stress. Please help me to contact the company so I can sort this out. There is no info anywhere in their advertising and tips emails to a customer service email or telephone number so I can only send a reply back to one of those which I’m assuming they don’t look at. I noticed that someone else had trouble with unhelpful customer service -but I can’t even find the way to customer service to contact them! No invoice comes with the parcel and there’s no contact numbers or special email for customer services on any of their advertising emails which they send frequently. Could anyone tell me how to contact the company so I can sort this out. I assume that if I unsubscribe the email I’ll only be stopping those and not the order subscription?? I hope someone can help. Maybe the company will see this?!!




