Revel SystemsReviews of revelsystems.com

The backend of this computer system has truly been amazing. With live edits and the ability to view statistics on the go, wherever I am, it has done wonders to see where our company is headed. The customer service has been trustworthy and efficient in helping any problems we need fixed.

Exceptional service. Excellent response times. Friendly and profressonal.

It took a little time to figure out if I could trust what I was being told. Being a first time POS customer I was bombarded by different companies trying to convince me they were better than the other guy. When I would bring up that I was looking at REVEL the comments just got stronger and more focused in an effort to move me away from considering REVEL. I was even sent published business articles that questioned the REVEL's business solvency.. This was all very confusing. The demo's, conversation with REVEL's representatives, and collateral's were useful and important but didn't differentiate REVEL from the hordes of competitors that had the same script, collateral and demos. What finally made the difference for me? I was in a conversation with Chase bank about credit card processing. In this discussion I was being instructed about POS companies and how they are really trying to get taped into you credit card processing. During the this discussion the chase rep spoke favorably of REVEL. This differentiated REVEL from the rest of the pack. I figured that if an institution as big as Chase Bank was working with REVEL enough for it to be used as a favorable example in a open conversation then there had to be more to REVEL than I was seeing. I went back and studied the collateral, watched the website videos, went to YouTube and watched all those videos too.. In the end as I got more educated and worked with REVEL's sales rep more closely I saw a different REVEL emerge from the data. REVEL was the type of system I was looking for but it wasn't apparent at first. The point I want to make is that my understanding of what REVEL does, is, and can do for restaurant didn't come form standard collateral's and sales talk. This stuff only put Revel on par with everyone else. What did it for me was that an institution that I trusted and was working with was using REVEL as an example of a POS vendor they work with regularly. This put them in a different light and I dug deeper to understand the ROI I would be getting if I invested in REVEL.

Skip worked tirelessly and patiently to give us all the detailed information we needed to make an informed decision. He gave us 2 demos and walked us through the process carefully. He was available continuously for two weeks almost daily, returning phone calls and emails within minutes. Texting us when he was unavailable to let us know. He remained cheerful and considerate throughout all our demands on his time. Because of his service we feel very confident that we made the best choice for our bar. We really appreciate all of this Skip, thank you.

easiest implementation process ever!

Revel Systems is the next generation of modern POS, Intuitive and customizable on demand.

Getting started with Revel was a pleasure rarely found in B2B sales. I expected a high pressure sales experience and instead received professional, straight forward answers to all my questions and assistance through every step of the process.

Great service by Ruben very knowledgable answered many of my questions, ran through a Skype demo with me to show off all the features I had enquired about. He has also got a very friendly personality, I feel like we are going to be well looked after after we signed up with the Revel POS system for our new QSR in Newcastle.