Joelene
Great system, could use some tweaks here and there
Honestly I really like the system although there are few things that could make it more user friendly 😊
Revel Systems is a feature-rich business platform transforming the way business is done by integrating all operations and customer channels, driven by the Point of Sale, into a single dashboard. Designed to maximize security, stability, ease of use, and service delivery, Revel’s ecosystem replaces bulky, expensive legacy solutions with a quick, intuitive iOS-based POS platform that combines cloud-based technology and the mobility of the iPad. We work with all businesses—from small merchants to global enterprises—looking to modernize, future-proof their operations, and implement a system that adds value through incremental revenue, cost reduction, and a better experience for customers and employees.Revel’s MissionRevel seeks to disrupt and modernize the state of commerce by providing businesses of every size the tools necessary to thrive.
Revel Systems (revelsystems.com) has 425 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingAdministration & Services
Excellent

Administration & Services · New York, New York
Excellent

Administration & Services · RIVERTON, Wyoming
Excellent

Administration & Services · Nashville
Excellent
Showing 77 reviews with 4 stars · Clear filters
Joelene
Honestly I really like the system although there are few things that could make it more user friendly 😊
Pat
The support system is terrific. A live person always answers no matter what time it is and always solves the issue.
Response from Revel SystemsApr 17, 2017
Hi Pat, So happy to hear that you love our Customer Service and Support team. They work so hard! Thank you for the review. Regards, Sarah, Community Manager at Revel
Sandy
Revel has changed our inventory and really is a great system. Still have the little hiccups now and then. When it's a quick fix it's a great quick fix... some growing pains still and when it's a bad fix... it has taken days at some point. The staff in technical support are outstanding.
Response from Revel SystemsApr 13, 2017
Hi Sandy, Thank you for the review! I am sorry to hear that you've had slower resolution of issues occasionally, but we appreciate the feedback. Sometimes it can take a bit of time to replicate an issue on our end in order to understand what might be causing the problem and then implement a fix. We are working on speeding that process up, for sure. Glad to hear that overall Revel is working well for you! Thank you again for sharing your input. Cheers, Sarah, Community Manager at Revel
Kyle
Overall good product and decent support but needs to move on additional features such as customizable reporting page layouts, Facebook online ordering optimization, and waitlist paging service.
Andrew
Very happy with Revel product and the customer service. Had a few issues with bugs and system crashes, but always resolved by the Revel staff promptly. You can always get someone on the phone.
Dennis
POS works good but still bugs that pop up from time to time whenever anything is changed to interact with QuickBooks.
Response from Revel SystemsApr 3, 2017
Hi Dennis, Thank you for your feedback. We apologize if you have experienced any issues with the QuickBooks integration and an update. We have greatly increased our Beta program to catch any issues before a wide release. You are welcome to share any additional suggestions or feedback about your experience with me at [email protected]. I am always happy to set up a time to talk. Regards, Sarah
N. L.
I love this robust POS! It is perfect for all of my current restaurant needs as well as for potential growth in my business. Customer service is great and responds quickly - always eager to help and ensures that my questions are answered. Pricing is a little higher than competitors but certainly worth it!
Response from Revel SystemsMar 8, 2017
Hi There, Thank you so much for the positive feedback - so glad to hear it. Cheers, Sarah, Community Manager at Revel
James
Splendid quick to answer people with a can do it all software POS. Such flexibility is great. But could still improve on a few things but ticks more than all other similar POS....