Revel SystemsReviews of revelsystems.com

For the most part the system works well. We have recently had issues with a kitchen printer not working. Help desk has not been able to resolve. Local Atlanta Rep has not responded to email or VM messages. Hoped to get things resolved far more quickly than this. Have been asked to replace an Ethernet cable as a possible fix. Don't need trial possible solutions, need resolution now as this is effecting my customer service now.

Revel has been a great system for our small business. We have at times had issues with service call follow ups and help on the customer service end, but overall, happy with the system.

overall a very easy to use. very easy for staff to learn to use. the only thing I wish the accounts receivable part was more developed so you can receive payments and view ar balances

Fantastic product ... customer service department needs some work

Very comprehensive system. While it's a bit more configuration than some of the other offerings in the iPad space the depth of capability is considerably better. Revel will continue to grow with us, which is good piece if mind for my business. Support has also been great and responsive.

There customer support was not too good in the beginning but they improved by getting a better quality phone system and have reps that speak better English. They also have been releasing useful updates to their software that has made our system easier to use.

Revel is a great company - typically very good with customer help. Installations have been excellent.

Overall I am happy. But sometimes it does take awhile to get to someone that is smart enough to solve me issue.