RetromimiReviews of retromimi.com

I bought an RS-07 mini arcade cabinet on their site. After 2 weeks it hadn't even shipped. I emailed and they didn't ship for another week. 2 months later I got it and it was not the model that was being advertised. I checked their website, and now it is not being sold. I was sold the wrong device and now I'm stuck with a piece of garbage that I can't even change the firmware on. Stay away.

I placed an order with RetroMimi on May 1st 2020, I have yet to receive my order, or even validate with any credibility where the order might actually be. Aside from "wait more days", various excuses involving US Customs,"Riots" and verification that RetroMimi's "trusted shipping partner" Pitney Bowes supposedly has possession of the package. At no point has Pitney Bowes given the "package" to USPS, although the tracking data has indicated (on multiple dates and locations) that USPS was waiting for the package. RetroMimi's customer support and Pitney Bowes have created a mythical tracking history in an attempt to avoid refunding my payment. Fortunately, as soon as I discovered that Pitney Bowes was involved, I opened a claim via PayPal. At this point, RetroMini is trying to "run out the clock" on my claim. I will NEVER place another order through RetroMimi, and I would caution anyone against doing business with any company that uses Pitney Bowes.

I ordered from them nearly 2 months ago and still haven't received it and have no idea where it is. They don't respond to updates like they claim they do. Their shipping tracking is dodgy and never updates. Ordering from them is like playing Russian Roulette. Just pay a little more and order through a reputable company.

Took two months to receive the package, and they use some obscure third party shipping service that never updates tracking. I could have swam back from China faster. Their communication is trash also. I have used them multiple times in the past, but never again. Just another garbage tier seller.